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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $25.00
Work Schedule
Standard Hours
Benefits
competitive pay
Paid Time Off
401k plan
Employee assistance program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Avista Senior Living, located in Ferndale, WA, is a distinguished senior living community committed to delivering exceptional care and services to its residents. Known for its beautiful and welcoming environment, Avista Senior Living strives to create a warm, supportive, and engaging community where seniors can thrive physically, socially, and emotionally. The facility offers a range of services tailored to meet the unique needs of each resident, emphasizing compassionate care and an active lifestyle. Avista Senior Living places great importance on fostering a culture of respect, dignity, and independence for all its residents, making it an ideal place to live and... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or receptionist role preferred
- strong communication skills
- ability to multitask effectively in a fast-paced environment
- food handler, first aid, and CPR certification or willingness to obtain within first three months
- passion for working with seniors
- dependable and responsible
- ability to work independently
- good organizational skills
- computer literacy
- positive attitude
- commitment to providing excellent customer service
Job Qualifications
- One year job related experience preferred in senior living communities
- positive and engaging attitude
- passion for serving others
- ability to create a great first impression through friendliness and excellent customer service
- experience with dementia care preferred
- ability to handle multiple priorities
- effective written and verbal communication skills including facilitating small group presentations
- competent organizational and time management skills
- food handler, first aid, and CPR certification or willingness to obtain within first three months
- good judgment, problem solving, and decision making skills
- ability to make responsible decisions acting in the best interest of residents
- proficiency in basic computer systems and design programs for community flyers and events
- ability to work semi-independently without direct supervision and follow community procedures
- demonstration of proficiency in computer skills
Job Duties
- Provide exceptional customer service
- answer telephones and direct calls to appropriate individuals promptly and professionally
- manage business center operations including processing incoming and outgoing mail
- maintain a safe and secure environment by following established safety standards
- encourage teamwork through cooperative interactions with coworkers and other departments
- keep front lobby area and front desk clean and organized
- direct emergency personnel to emergency locations and serve as the primary contact in case of emergencies
- document significant incidents in the logbook
- maintain visitor sign-in and sign-out book, reservation book for guest rooms, and complete maintenance work orders
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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