You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $14.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Vision Insurance
Job Description
This opportunity is with a healthcare facility specializing in long-term care services, committed to providing exceptional resident support and fostering a compassionate environment. The facility emphasizes a holistic approach to health and well-being, offering residents personalized care and attention while maintaining close communication with families and healthcare professionals. Established to meet the growing demand for quality long-term care, the facility strives to maintain high standards in administrative efficiency and resident services through attentive management and dedicated staff.
The role of Receptionist within this facility is crucial in managing the initial point of contact and ensuring seamless communication across departm... Show More
The role of Receptionist within this facility is crucial in managing the initial point of contact and ensuring seamless communication across departm... Show More
Job Requirements
- Must be able to read, write, speak, and understand the English language
- High school diploma or GED
- Ability to type and use general office equipment
- Proper telephone etiquette and ability to operate multi-line telephone system preferred
- Must possess the ability to make independent decisions when circumstances warrant such action
- Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices
- Must be knowledgeable of computer systems, system applications, and other office equipment
- Must meet general health requirements set forth by the Facility which may include a medical and physical examination
- Must be able to move intermittently throughout the workday
- Must be able to sit for a long duration
- Must possess sight and hearing senses, or use prosthetics that enable these senses
- May require lifting up to 25 pounds periodically and as needed
- Must adhere to all HIPAA requirements
Job Qualifications
- High school diploma or GED
- Ability to type and use general office equipment
- Proper telephone etiquette and ability to operate multi-line telephone system desired
- Knowledge of computer systems, system applications, and other office equipment
- Ability to make independent decisions when circumstances warrant such action
- Capable of learning and incorporating new methods and principles
- Effective communication and interpersonal skills
- Experience working in a healthcare or long-term care facility preferred but not required
- Ability to maintain confidentiality and adhere to HIPAA regulations
- Willingness to participate in ongoing professional development and training
Job Duties
- Answer telephones and determine nature of call and direct caller to appropriate individual or department
- Receive and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable
- Answer questions about the organization and provide callers with the address, directions, and other information
- Operate paging or telephone system, as required
- For residents without phones send calls to the nursing unit so they can facilitate communication with the resident
- Receive request from within the Facility and locate personnel through paging system
- Greet visitors and direct to appropriate office and/or resident room
- Provide directions and information to visitors, guests, residents, sales representatives, etc
- Offer beverages to visitors waiting for administrative personnel, as appropriate
- Ensure guests and visitors abide by existing rules, as directed
- Monitor visitor access and sign-in process
- Receive, sort, and distribute mail and maintain route publications
- Prepare and process correspondence for the Administrator and department directors, as necessary
- Order, receive, and maintain office supplies
- Perform other clerical duties such as filing, photocopying, and collating
- Provide administrative assistance to the Administrative staff
- Assist with administrative duties as directed (includes typing, filing, posting accounts, etc.)
- Operate copier, office machines, etc., as directed
- Perform general secretarial and administrative duties as required or directed by the Administrator in support of the administrative functions of all departments within the Facility
- Accept and perform temporary or long-term assignments to various departments within the Facility, as required by the Administrator
- Maintain an adequate liaison with families and residents
- Maintain a productive working relationship with the medical profession and other health related facilities and organizations
- Maintain a current file and listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc
- Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition (may refer such calls to Nurse Supervisor, LPN, or RN)
- Monitor presence and location of sale representatives in the Facility
- Serve on various committees of the Facility (i.e., Infection Control, Quality Assurance & Assessment, Safety, etc., as appointed by the Administrator) and provide written/oral reports of such committee meetings to the Administrator, as necessary
- Assist in scheduling department working hours, personnel, work assignments, etc., as necessary, or required
- Schedule and participate in departmental meetings, as directed
- Schedule appointments for the administrative staff
- Coordinate staff meetings and maintain minutes of such meetings, as directed
- Assist department directors in the planning, conducting, and scheduling of in-service training classes, on-the-job training, and orientation programs to ensure that current material and programs are continuously provided
- Attend and participate in workshops, seminars, etc., to keep abreast of current changes in the long-term care field, as well as to maintain a professional status
- Attend and participate in Facility mandatory in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.)
- Review resident complaints and grievances and make written reports of action taken to the Administrator
- Ensure that residents receive appropriate notices before being discharged or before having their room or roommate changed
- Must adhere to all HIPAA requirements
- Works in office areas as well as throughout the Facility and its premises
- Attends and participates in continuing educational programs
- Communicates with the medical staff, nursing personnel, and other department directors
- Maintains a liaison with the residents, their families, support personnel, etc., to ensure that the residents' needs are continually met
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All