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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Retirement Plan
Life insurance
Employee assistance program
Job Description
Regal Medical Group, Lakeside Community Healthcare, and Affiliated Doctors of Orange County are among the fastest-growing Independent Physician Associations in Southern California. These healthcare organizations are dedicated to providing excellent medical care and services while fostering a supportive and dynamic work environment for their employees. With a strong focus on collaboration, continuous learning, and career advancement, these groups have established a reputation for nurturing talent and rewarding dedication and skill. Employees at these organizations benefit from a culture that values teamwork and professional growth, creating ample opportunities for career development in the healthcare field.
The Front Desk Receptionist role... Show More
The Front Desk Receptionist role... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in a receptionist or customer service role preferred
- excellent verbal and written communication skills
- ability to multitask and prioritize duties
- strong interpersonal skills
- proficiency with Microsoft Office and basic computer skills
- ability to maintain confidentiality
- professional appearance and demeanor
- ability to work full-time during business hours
Job Qualifications
- customer service experience
- effective communication skills
- organizational skills
- attention to detail
- ability to work under pressure
- dependability and reliability
- basic familiarity with office equipment and software
Job Duties
- keep work area, lobby and conference rooms neat and organized
- answer all incoming calls in a pleasant and professional manner, route to the appropriate person and/or take message
- greet all walk-in traffic in a pleasant and professional manner, determine whom they need to see and call that person to the front to meet their visitor
- smile and make eye contact when greeting patients and other customers
- demonstrate care, concern and courtesy when interacting with all internal or external customers
- display warm and pleasant personality, emphasizing tact, empathy and patience
- display professionalism, good judgment, maturity and fairness when interacting with others
- ability to handle a multitude of assignments, meeting all given deadlines
- responsible for incoming/outgoing schedule of personnel and visitors log
- responsible for incoming/outgoing packages (UPS, FedEx) and package log
- maintain conference room calendars/schedules
- ability to stay busy during quiet times in front, e.g. sort paperwork, collate mail, encounter data
- adhere to company policy regarding unauthorized use of internet for personal gains during work hours
- any other projects as requested by administration
- know location of policy and procedure and communication books and be familiar with contents
- assist supervisor with special duties/projects
- all other duties as directed by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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