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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
flexible spending accounts
Job Description
LCFS (Lutheran Community and Family Services) is a well-established nonprofit organization committed to providing comprehensive support and services to individuals and families within the community. The organization focuses on promoting social and emotional well-being through a variety of programs and initiatives that address the diverse needs of clients. LCFS is recognized for its inclusive and professional environment, fostering a culture of respect, equity, and ethical conduct among staff and stakeholders. As a nonprofit, LCFS is dedicated to making a positive impact by offering vital resources, advocating for vulnerable populations, and promoting community health and safety.
The Receptionist positi... Show More
The Receptionist positi... Show More
Job Requirements
- High school diploma required
- Associate or bachelor’s degree preferred
- Experience in receptionist or customer-facing role preferred
- Additional training in office skills preferred
- Excellent customer service
- Excellent attention to detail including ability to work with numbers/statistics
- Exceptional organizational and multitasking abilities
- Strong interpersonal skills and ability to interact with individuals at all levels
- Ability to provide timely responses to requests from supervisor, staff, and external inquiries
- Must have valid driver’s license and auto insurance
- Must be able to safely operate a motor vehicle
- Ability to talk and hear regularly
- Ability to sit frequently
- Ability to stand, walk, use hands to finger, handle or feel objects occasionally
- Capable of operating standard office equipment including computer, keyboard, calculator, fax machine and copier
- Must be able to occasionally lift and/or move up to 20-30 pounds
- Specific vision abilities required including close and distance vision and ability to adjust focus
Job Qualifications
- High school diploma required with an associate or bachelor’s degree preferred
- Experience as a receptionist or in a customer-facing role preferred
- Additional training in office skills preferred
- Excellent customer service skills
- Exceptional organizational and multitasking abilities
- Strong interpersonal skills and the ability to interact with individuals at all levels
- Excellent attention to detail including the ability to work with numbers/statistics
- Ability to provide timely responses to requests from supervisor, staff, and external inquiries
Job Duties
- Primarily responsible for administrative support such as data entry, scanning documents, managing incoming and outgoing mail, including sorting, distributing, and organizing documents
- Welcomes and greets visitors, guests, clients, and employees with a warm and professional demeanor
- Establishes and maintains systems for assigned programs that collect data on clients, services and outcomes
- tracks related expenses and program statistics
- and maximizes utilization of PC based systems
- Filing physical and electronic documents by sorting files alphabetically and according to content, dates, significance, etc
- Prepares documents and files for audit purposes, ensuring accurate and timely submissions
- Handle confidential information with discretion
- Answer and direct incoming phone calls, ensuring accurate and timely routing to appropriate individuals or departments
- Schedule appointments and meetings, coordinating with team members to find suitable times and notify participants of any changes
- Order office supplies and ensures appropriate and timely distribution
- Assist with new employee onboarding including ordering IDs/business cards and ensuring all necessary items are provided
- Regularly assist office supervisor with relevant tasks as assigned
- Keep supervisor informed of issues related to their area of responsibility
- Occasional driving for office purposes
- Facilitates posting communications for direct service staff, administrative staff and clients
- Receive and log donations and provide timely acknowledgement response
- May assist with volunteers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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