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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
flexible spending accounts

Job Description

LCFS (Lutheran Community and Family Services) is a well-established nonprofit organization committed to providing comprehensive support and services to individuals and families within the community. The organization focuses on promoting social and emotional well-being through a variety of programs and initiatives that address the diverse needs of clients. LCFS is recognized for its inclusive and professional environment, fostering a culture of respect, equity, and ethical conduct among staff and stakeholders. As a nonprofit, LCFS is dedicated to making a positive impact by offering vital resources, advocating for vulnerable populations, and promoting community health and safety.

The Receptionist positi... Show More

Job Requirements

  • High school diploma required
  • Associate or bachelor’s degree preferred
  • Experience in receptionist or customer-facing role preferred
  • Additional training in office skills preferred
  • Excellent customer service
  • Excellent attention to detail including ability to work with numbers/statistics
  • Exceptional organizational and multitasking abilities
  • Strong interpersonal skills and ability to interact with individuals at all levels
  • Ability to provide timely responses to requests from supervisor, staff, and external inquiries
  • Must have valid driver’s license and auto insurance
  • Must be able to safely operate a motor vehicle
  • Ability to talk and hear regularly
  • Ability to sit frequently
  • Ability to stand, walk, use hands to finger, handle or feel objects occasionally
  • Capable of operating standard office equipment including computer, keyboard, calculator, fax machine and copier
  • Must be able to occasionally lift and/or move up to 20-30 pounds
  • Specific vision abilities required including close and distance vision and ability to adjust focus

Job Qualifications

  • High school diploma required with an associate or bachelor’s degree preferred
  • Experience as a receptionist or in a customer-facing role preferred
  • Additional training in office skills preferred
  • Excellent customer service skills
  • Exceptional organizational and multitasking abilities
  • Strong interpersonal skills and the ability to interact with individuals at all levels
  • Excellent attention to detail including the ability to work with numbers/statistics
  • Ability to provide timely responses to requests from supervisor, staff, and external inquiries

Job Duties

  • Primarily responsible for administrative support such as data entry, scanning documents, managing incoming and outgoing mail, including sorting, distributing, and organizing documents
  • Welcomes and greets visitors, guests, clients, and employees with a warm and professional demeanor
  • Establishes and maintains systems for assigned programs that collect data on clients, services and outcomes
  • tracks related expenses and program statistics
  • and maximizes utilization of PC based systems
  • Filing physical and electronic documents by sorting files alphabetically and according to content, dates, significance, etc
  • Prepares documents and files for audit purposes, ensuring accurate and timely submissions
  • Handle confidential information with discretion
  • Answer and direct incoming phone calls, ensuring accurate and timely routing to appropriate individuals or departments
  • Schedule appointments and meetings, coordinating with team members to find suitable times and notify participants of any changes
  • Order office supplies and ensures appropriate and timely distribution
  • Assist with new employee onboarding including ordering IDs/business cards and ensuring all necessary items are provided
  • Regularly assist office supervisor with relevant tasks as assigned
  • Keep supervisor informed of issues related to their area of responsibility
  • Occasional driving for office purposes
  • Facilitates posting communications for direct service staff, administrative staff and clients
  • Receive and log donations and provide timely acknowledgement response
  • May assist with volunteers

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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