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Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Range $15.05 - $18.06
diamond

Benefits

Paid holidays
Paid Time Off
anniversary rewards
annual scores reward
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) employer match
Tuition Reimbursement

Job Description

Atria Senior Living is a well-established company dedicated to creating communities where employees can thrive professionally while helping residents enjoy fulfilling lives in their homes. Known for its commitment to quality service and supportive work environments, Atria Senior Living operates a family of brands focused on senior living communities. These communities emphasize compassionate care, engagement, and respect for the individuality of every resident, providing a vibrant and caring atmosphere that fosters a sense of belonging.

At Atria Senior Living, employees are valued for their contributions and are offered outstanding benefits, including paid holidays and paid time off (PTO)... Show More

Job Requirements

  • High school diploma or GED
  • Previous experience providing office support preferred
  • Knowledge of Microsoft Office Suite
  • Proven customer service skills
  • Effective communication skills both written and verbal
  • Ability to work independently and as part of a team
  • Willingness to assist in various tasks as needed

Job Qualifications

  • High school diploma or GED
  • Previous experience providing office support preferred
  • Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs
  • Proven customer service skills
  • Effective communication skills both written and verbal
  • Self-starter team player not afraid to jump in and assist where needed

Job Duties

  • Resident relations answer questions complete onboarding tasks solve problems and provide solutions that are beneficial for both resident and community
  • Aid residents family members and/or vendors with questions/concerns and direct them to the appropriate person/place in the community
  • Answer incoming calls and greet walk in traffic in a polite professional manner
  • Assist potential residents by completing initial discovery answering general questions and scheduling appointments for follow up with the sales leader making sure to direct/pass messages to the appropriate party
  • Complete discovery sales calls as needed and schedule appointments for the sales leader
  • Provide back up support and assistance to the Enrichment Coordinator as needed
  • Suggest and drive resident visitor and guest participation in completing the survey questionnaire
  • General community paperwork responsible for mail marketing packets menus print schedules thank you cards mass market emails etc
  • Keep staff and resident records current
  • May perform other duties as needed and/or assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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