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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Job Description
This hiring establishment is a nursing facility that serves elderly and disabled individuals, providing a supportive and caring environment to enhance the quality of life for its residents. Known for its commitment to compassion, professionalism, and teamwork, the facility prioritizes creating a welcoming atmosphere for residents, visitors, and staff alike. The facility fosters a culture of respect and comfort, ensuring that residents receive the highest standard of care in a safe and nurturing setting. Employees are encouraged to collaborate and contribute to this mission, promoting hospitality and comfort at every level of operation. The core values include respect, integrity, and... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or receptionist role preferred
- strong organizational and multitasking abilities
- proficiency with telephone systems and basic office software
- excellent verbal and written communication skills
- ability to maintain confidentiality and demonstrate professionalism
- physical capability to perform necessary tasks
- willingness to attend required training and educational programs
Job Qualifications
- Organized and detailed in work performance
- good communication skills with excellent self-discipline and patience
- genuine caring for and interest in elderly and disabled people in a nursing facility
- comply with residents' rights and facility policies and procedures
- ability to perform work tasks within the physical demand requirements
- ability to perform essential duties as outlined
Job Duties
- Manage the telephone and switchboard
- operate paging/telephone system as required
- answer calls timely and courteously
- direct calls promptly and accurately
- greet visitors upon entry courteously
- assist visitors by giving directions or contacting the person they have come to visit
- ensure all visitors/vendors sign in
- demonstrate customer service skills in every interaction via phone or in person by smiling, greeting people effectively, offering assistance, maintaining a neat and orderly work area, demonstrating awareness of environment and focusing attention on the front entrance
- perform other clerical duties as assigned such as assisting the administrator or others with special tasks or projects, performing mail handling and filing, preparing informational packets and brochures for visitors, assist with administrative duties including filing, posting accounts, and data entry, ordering supplies as directed, attending in-service education programs, being familiar with standard precautions, exposure control plan, fire drill and evacuation procedures, maintaining confidentiality of resident and facility records/information, protecting residents from neglect, mistreatment and abuse, protecting the personal property of residents, and others as directed by supervisor or administrator
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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