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Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Day Shifts
Benefits
flexible schedule
supportive work environment
Opportunity for professional growth
Collaborative team culture
Exposure to healthcare setting
Per diem employment
Job Description
Good Shepherd Rehabilitation Hospital, located at 3200 Center Valley Parkway, Center Valley, PA 18034, is a reputable healthcare facility dedicated to providing exceptional rehabilitation services to patients recovering from injury, illness, or surgery. Known for its patient-centered approach and specialized care, Good Shepherd offers a supportive environment where rehabilitation professionals strive to enhance patients' quality of life through advanced therapies and compassionate service. The hospital is part of a larger healthcare network, serving the Allentown and Bethlehem campuses, ensuring comprehensive care that addresses both medical and emotional needs of individuals during their rehabilitation journey.
The role of Receptionist at ... Show More
The role of Receptionist at ... Show More
Job Requirements
- High school diploma
- 2-4 years of experience as a receptionist preferred
- ability to provide excellent customer service
- strong communication skills
- proficiency in telephone and computer systems
- ability to manage multiple tasks
- capability to work day and evening shifts on a per diem basis
- willing to assist departments as needed
- able to maintain confidentiality and handle sensitive information
Job Qualifications
- High school diploma
- 2-4 years of experience as a receptionist preferred
- strong customer service skills
- excellent communication abilities
- ability to multitask and manage time effectively
- proficiency with telephone systems and computer applications
- ability to work in a team environment
- good organizational skills
Job Duties
- Greet visitors, patients, and associates entering the facility
- provide customer service to all who enter the building
- assist with all transportation needs of patients
- complete primary customers' purpose by addressing their needs and directing them to proper destinations
- answer phones and route calls to appropriate locations
- assist Facilities Assistant with closing out preventative maintenance work orders
- maintain up-to-date phone directories including emergency contacts for outside contractors
- maintain a listing of all Do Not Announce patients and update as needed
- coordinate customer service requests with all Good Shepherd departments
- assist Admissions with after-hour admissions
- facilitate telephone calls made to the facility’s main telephone numbers by directing calls to proper destinations
- maintain safe and healthy work environment by coordinating code calls and alarm messages
- keep up-to-date emergency numbers, department directories, key personnel directories and patient room and telephone extension directories
- distribute information by routing mail and memos to proper recipients and utilizing hospital computer systems
- contribute to a positive work environment by addressing work duties and customer concerns effectively
- contribute to team effort by accomplishing related results as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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