H&R Block logo

H&R Block

Receptionist

Rialto, CA, USA|Remote, Onsite

Job Overview

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Employment Type

Temporary
Part-time
Hourly
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Work Schedule

Standard Hours
Flexible
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Benefits

Employee assistance program
wellbeing program
Neurodiversity and caregiver support
Various discounts
Medical Coverage
401k retirement savings plan
Employee stock purchase plan

Job Description

H&R Block is a leading tax preparation company renowned for its commitment to empowering people by helping them make confident decisions about their finances, careers, and lives. Rooted in the philosophy of "people helping people," the company believes that every individual, whether client, associate, or community member, deserves access to expert advice and support. H&R Block fosters a high-performing and inclusive culture where diversity is celebrated and everyone feels a sense of belonging. This culture enables a collaborative work environment aimed at delivering superior service and innovative solutions in the tax and financial services industry.

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Job Requirements

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

Job Qualifications

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
  • High school diploma or equivalent preferred
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience preferred

Job Duties

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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