Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Employee Discounts
Opportunities for advancement
supportive work environment
Training and Development
Positive team culture
Job Description
O'Rourke Clips LLC is a well-established, family-owned organization that operates seven Great Clips salons throughout New Hampshire. As one of the largest and most reputable salon groups in the area, O'Rourke Clips is dedicated to providing high-quality salon services in a friendly and welcoming environment. The company prides itself on its team-oriented approach, ensuring that every customer has a positive experience from check-in to the completion of their service. This focus on customer satisfaction has cemented the company's reputation for excellence and continues to drive its growth in the local market.
Great Clips is a leading brand in the sa... Show More
Great Clips is a leading brand in the sa... Show More
Job Requirements
- High school diploma or equivalent
- Availability to work flexible hours including weekends and peak times
- Ability to handle customer interactions professionally
- Basic computer skills
- Strong communication skills
- Ability to work in a fast-paced environment
- Commitment to excellent customer service
- Physical ability to stand for extended periods
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Basic knowledge of retail sales
- Excellent communication skills
- Ability to work well in a team environment
- Strong organizational skills
- Comfortable using computers and POS systems
- Willingness to learn about salon products and services
- Ability to handle multiple tasks effectively
- Friendly and approachable demeanor
Job Duties
- Warmly greet customers
- Communicate and educate customers on Great Clips processes such as Online Check-in and the Wait Time Monitor
- Process transactions and issue receipts
- Provide general knowledge and recommendations on retail products
- Manage customer flow between check-in and service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Answer phone calls promptly
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Work a flexible schedule including peak times
- Deliver great customer service
- Resolve customer issues efficiently in a fast-paced environment
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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