Presbyterian Villages of Michigan logo

Receptionist

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee assistance program
Training and Development

Job Description

Presbyterian Villages of Michigan (PVM) is a well-regarded non-profit organization dedicated to providing quality housing, senior living, and supportive services to older adults throughout Michigan. Established with a mission to enrich the lives of seniors through vibrant communities and compassionate care, PVM operates numerous housing communities and senior care facilities across the state. Emphasizing safety, respect, and a welcoming environment, PVM is committed to fostering a sense of belonging and support among residents, their families, and the staff.

This role is centered within one of PVM's senior living communities where the Front Desk Receptionist acts as a key poi... Show More

Job Requirements

  • High school diploma or GED
  • One to two years related experience
  • Proficient skills in computers and Microsoft Office software

Job Qualifications

  • High school graduate or general education degree (GED)
  • One to two years related experience
  • Proficient skills in computers and Microsoft Office software

Job Duties

  • Operate office equipment such as fax machines, scanners, copiers, and use computers for spreadsheet, word processing, database management, and other applications
  • Answer telephones with pleasant demeanor using PVM approved greeting, give information to callers, take messages, or transfer calls to appropriate individuals
  • Greet persons entering establishment with pleasant demeanor using PVM required greetings, determine nature and purpose of visit, and direct or escort them to specific destinations or appropriate persons according to their needs
  • Mail newsletters, promotional material, or other information/documents using computer, mail, or facsimile machine to ensure timely receipt of information
  • Organize and maintain reported maintenance work orders received from residents and staff upon receipt
  • Perform administrative support tasks, such type, format, proofread, and recommend revisions on documents and make copies of correspondence or other printed material
  • Distribute incoming mail or other materials on day received and prepare outgoing mail by next scheduled pickup
  • Maintain confidentiality of resident, staff personnel and employment information
  • Schedule space or equipment for special programs, meetings, or events
  • Respond to the Personal Emergency Response System (PERS) when a page is received because a resident activated their emergency button, assess the situation and call 911 for assistance when necessary
  • Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development
  • Follow established policies and procedures including but not limited to Presbyterian Villages policies and procedures, safety policies and procedures, and federal, state and local regulations
  • Perform all other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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