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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.50 - $25.50
Work Schedule
Standard Hours
Benefits
Tuition Reimbursement
Exceptional work-life balance
Opportunities for growth and development
Low-cost healthcare
Child care benefits
Paid vacation
Paid sick time
Parental leave
Wellness Program
Retirement Plan
Job Description
The Office of the Public Defender in Maricopa County is a highly respected government entity that provides essential legal defense services to individuals who cannot afford legal representation. As the largest indigent defense office in Maricopa County and one of the largest public defender offices in the nation, it employs over 470 dedicated professionals committed to defending the constitutional rights of clients with dignity and respect. This office operates within a fast-paced, dynamic work environment where team collaboration and client-centered approaches are of utmost importance. The department prioritizes innovative legal solutions to a broad spectrum of criminal matters, ensuring justice... Show More
Job Requirements
- High school diploma or GED
- Six months of clerical experience
- Ability to manage multi-line telephone systems
- Basic proficiency with Windows and Microsoft Office applications
- Prior experience in a legal or criminal justice-related environment preferred
- Ability to work in a fast-paced office setting
- Effective communication and customer service skills
Job Qualifications
- High school diploma or GED
- Six months of clerical experience
- Basic skills in Windows and Microsoft Office, including Word, Excel, Outlook, and Edge
- Prior work experience in a legal or criminal justice-related setting
- Multi-line telephone system experience
- Bilingual skills (English/Spanish)
Job Duties
- Manage a high volume of incoming calls on a multi-line phone system, screen, direct, and transfer calls, and answer caller inquiries within the realm of authority
- Greet visitors and direct walk-in traffic
- Monitor visitor building access and access badges
- Sort mail and packages for pick-up and distribution throughout the office
- Electronically access court records and case information to answer inquiries from internal and external customers
- Perform miscellaneous clerical tasks
- process no complaints filed cases and close them out in the case management system
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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