Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
short-term disability
long-term disability
Life insurance
Paid parental leave
paid caregiver leave
Job Description
CenterWell Senior Primary Care is part of Humana Inc., a leading healthcare provider dedicated to offering proactive and personalized healthcare services to seniors. Known for its emphasis on whole-person health, CenterWell integrates physical, emotional, and social wellness into their care model to deliver comprehensive healthcare that prioritizes patient well-being. Located in Henderson, Nevada, the CenterWell Senior Primary Care office specializes in senior healthcare, providing services such as wellness visits, chronic condition management, screenings, and minor injury care. Their unique approach involves integrated care teams including physicians, nurses, and behavioral health specialists who dedicate significant time to each patient, ensuring compassionate... Show More
Job Requirements
- High school diploma or equivalent
- One year or more experience in healthcare or customer service
- Effective communication skills
- Ability to manage multiple tasks efficiently
- Proficiency with MS Office suite
- Commitment to patient confidentiality and privacy
- Willingness to undergo TB screening upon hire
- Ability to work onsite at CenterWell Senior Primary Care office in Henderson NV
Job Qualifications
- One year or more experience in healthcare or customer service in retail, hospitality, or call centers
- Ability to obtain and convey detailed information accurately
- Experience coordinating multiple tasks, resources, and schedules
- Proficiency in MS Office tools for reporting and data analysis
- Focus on patient satisfaction
- Willingness to participate in TB screening program upon hire
- Knowledge of medical terminology preferred
- Experience with electronic medical record (EMR) systems preferred
- Bilingual proficiency in English and Spanish preferred
- Experience with value-based care model preferred
Job Duties
- Greet patients warmly and professionally upon arrival or phone calls
- Manage provider, ancillary, and laboratory schedules including chart preparation and insurance eligibility
- Maintain patient privacy and confidentiality of PHI
- Perform data entry and update patient charts
- Collect copays and handle billing tasks when necessary
- Navigate multiple applications including electronic health records for patient coordination
- Manage incoming calls, gather information, and communicate with clinical teams
- Maintain an organized and stocked reception area
- Provide community, social, and transportation information to patients
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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