Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.64 - $18.26
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Prescription drug insurance
Dental Insurance
Vision Insurance
retirement plans
short term disability
long term disability
Life insurance
Tuition Reimbursement
flexible spending accounts
wellness programs
voluntary benefits
Employee Discounts
Job Description
RWJ New Brunswick is part of RWJBarnabas Health, a premier health care organization dedicated to providing patient-centered, high-quality academic medicine in a compassionate and equitable manner. Located at One Robert Wood Johnson Place in New Brunswick, New Jersey, this facility is known for delivering exceptional medical services while fostering a supportive work environment that prioritizes the well-being of its employees and the communities it serves. RWJBarnabas Health is New Jersey's leading academic health system, advancing innovative strategies in clinical care, education, and research to address both clinical and social determinants of health. With a strong emphasis on community impact, RWJ... Show More
Job Requirements
- high school diploma
- customer service experience preferred
- day shift availability
- willingness to work rotating weekend and holiday schedules
- full-time availability for 40 hours per week
- strong communication skills
- ability to use computers proficiently
- telephone etiquette skills
- knowledge of hospital policies
Job Qualifications
- high school diploma
- customer service experience
- good communication and customer service skills related to patient population including infant, pediatric, adolescent, adult and geriatric
- proficiency in computer use
- telephone courtesy and positive guest relations skills
- knowledge of hospital policy regarding courtesy parking
- knowledge of patient privacy policy and procedures
Job Duties
- greets patients and visitors as soon as they approach the desk in a courteous manner
- offers assistance and provides accurate information and directions
- exhibits friendly and helpful behavior by anticipating and responding to the needs of patients and visitors
- exhibits proficiency in computer use
- ensures that visitors and callers receive accurate information
- answers telephone calls promptly and appropriately
- adheres to department policy regarding transferring calls and disseminating patient information
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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