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Milwaukee County

Receptionist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.02 - $22.51
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Work Schedule

Standard Hours
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Benefits

competitive benefit package
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Equal opportunity employer

Job Description

Milwaukee County is a dynamic and forward-thinking governmental organization dedicated to serving a diverse community through its wide-ranging departments and services. As one of the largest regional governments in Wisconsin, Milwaukee County oversees critical operations that enhance the quality of life for its residents and visitors. These operations include but are not limited to the management of the Milwaukee Mitchell International Airport, Behavioral Health services, the Child Support and Combined Court Operations, the Sheriff’s Department, Community Reintegration Center, Human Services, local Parks, Public Safety, Public Works including Fleet Operations and Transportation, and the Milwaukee County Zoo. In addition to these... Show More

Job Requirements

  • Current resident of Wisconsin
  • high school diploma or GED
  • at least one year experience as receptionist or office support with administrative, communication, and correspondence skills
  • intermediate knowledge of computer and software applications
  • intermediate knowledge of Infor or alternative purchasing system
  • advanced knowledge of CMMS such as Cityworks or alternative program

Job Qualifications

  • High school diploma or GED
  • at least one year experience as receptionist or office support with administrative and communication skills
  • intermediate knowledge of computer applications such as word processing and spreadsheets
  • intermediate knowledge of Infor or alternative purchasing system
  • advanced knowledge of computerized maintenance management system (CMMS) such as Cityworks or alternative program
  • associate’s degree in accounting or related field preferred
  • experience in accounting setting preferred
  • knowledge of two-way radio and telephone systems preferred

Job Duties

  • Manage work order request system - create and assign work orders to appropriate staff
  • dispatch urgent work orders to facilities personnel or vendors
  • follow up with customers regarding service requests
  • provide professional customer service and assist in resolution of service issues
  • maintain key logs
  • distribute incoming and outgoing mail
  • answer phones and greet visitors
  • verify data on authorization request documents
  • respond to facilities shared email
  • support administrative staff as needed
  • secure documentation and order office supplies
  • verify account coding for purchasing
  • enter, modify, and receive purchasing requests in software
  • perform other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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