Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
collaborative work environment
company events
Training sessions
Job Description
The 20 LLC is a prominent nationwide Managed Service Provider (MSP) and MSP growth platform dedicated to partnering with a diverse range of businesses and IT service companies across the United States. With its headquarters in Plano, TX, The 20 offers world-class technology solutions and unparalleled support to its clients, emphasizing innovation and collaboration as core values. The company prides itself on fostering an environment where both its team members and clients can thrive through continuous learning, teamwork, and exceptional service delivery. The 20 serves as a connector and enabler in the technology services industry, helping businesses optimize their IT... Show More
Job Requirements
- Ability to sit, stand, and walk for extended periods during events
- Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch
- Routine use of hands to type
- Comfortable lifting up to 30 lbs (signage, event supplies, packages)
- The statements contained in this job description are intended to describe the general nature and level of work
- They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position
Job Qualifications
- Previous experience in a receptionist, front desk, or customer-facing role preferred
- Excellent verbal and written communication skills
- Strong interpersonal skills with the ability to create a welcoming atmosphere for guests and callers
- Ability to manage multiple priorities while maintaining attention to detail
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) or similar software
- Comfortable using multi-line phone systems
- Professional demeanor with a customer-service mindset
Job Duties
- Greet and check in guests for company events, trainings, and client visits, creating a professional and welcoming environment
- Support event coordination by assisting with logistics such as signage, directions, and hospitality
- Answer and direct incoming calls across our nationwide network, routing inquiries to the appropriate departments or staff members
- Maintain the lobby, kitchen, copy room and other common areas to reflect an organized, professional environment consistent with The 20 brand
- Manage relationship with campus management team and coordinate HQ upkeep and general office vendor management
- Handle incoming mail, packages, and deliveries, coordinating distribution to appropriate staff
- Assists in ordering, receiving, stocking and distribution of office supplies and snacks
- Perform administrative duties such as scheduling, filing, and assisting with office projects as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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