Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $13.00 - $25.00
Work Schedule
Flexible
Benefits
Paid training
flexible schedule
Built-in clientele
Continuing Education
supportive work environment
competitive hourly wage
Career growth opportunities
Job Description
Great Clips is a leading hair salon franchise known for delivering convenient, affordable, and high-quality hair care services. With thousands of locations across the United States and Canada, Great Clips has built a strong reputation for exceptional customer service and innovative salon technologies. The company focuses on creating a welcoming and comfortable environment for both clients and employees, making it a preferred choice for hairstylists, receptionists, and salon support staff. Its team-oriented approach ensures that every customer experiences smooth service from the moment they check in until their appointment concludes, solidifying customer loyalty and repeat visits.
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Job Requirements
- High school diploma or equivalent
- Prior experience in customer service recommended
- Strong communication skills
- Ability to handle multiple tasks simultaneously
- Flexible schedule availability including weekends and peak hours
- Professional appearance and attitude
- Ability to work in a fast-paced environment
- Willingness to learn and grow within the company
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or receptionist role preferred
- Basic knowledge of retail products
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Proficiency with phone systems and basic computer applications
- Ability to work well in a team environment
- Positive attitude and professional demeanor
Job Duties
- Warmly greet customers
- Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
- Process transactions and issue receipts
- General knowledge of retail products and the ability to make recommendation
- Manage the flow of customers between check in and the service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Manage answering phone
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Commitment to work a flexible schedule, including peak times
- Dedication to great customer service
- Ability to work in a fast-paced environment
- Ability to efficiently and effectively resolve customer issues
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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