Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
ScionHealth is a progressive healthcare organization dedicated to empowering caregivers and supporting them in providing exceptional patient care. Valuing every voice, ScionHealth fosters a culture built on compassion, collaboration, and courage. The organization emphasizes deep care for every patient and colleague, encouraging innovation and inquiry to drive continuous improvement. Through active engagement and living by core values, ScionHealth cultivates a workplace environment where caregivers thrive and patients receive the highest standard of care. The commitment to a positive culture and patient-centered approach makes ScionHealth a leader in healthcare service delivery.
The role offered is for a Telephone Operator, a crit... Show More
The role offered is for a Telephone Operator, a crit... Show More
Job Requirements
- Must read, write and speak fluent English
- must have good and regular attendance
- on the job or equivalent training/experience in a healthcare setting
- high school diploma or equivalent
Job Qualifications
- High School diploma or equivalent
- on the job or equivalent training/experience in a healthcare setting
Job Duties
- Courteously answers, routes and screens outside calls to the proper department or extension number
- transfers calls, takes accurate messages and/or holds calls when necessary
- answers and screens in-house calls, takes phone messages for doctors and personnel, requests for pages and completes calls for patients who may need assistance
- greets visitors, vendors, physicians and identifies self and briefly explains hospital policies if called upon
- directs to proper location as needed
- pages code blue, fire alerts, stat calls, emergency calls per protocol
- maintains an acute list of departments and extension numbers as well as phone numbers of hospitals in the area
- maintains an alphabetical and numerical log of patient's names, room numbers and telephone extensions in order to expedite the relaying of calls
- notifies clinical leadership of emergency patients entering the hospital
- receives disaster information, notifies proper personnel and departments
- signals all clear when appropriate
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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