Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.53
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Roadside assistance
discounts
Paid parental leave
Tuition Reimbursement
on the job training
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Camping World is a leading retailer and service provider dedicated to enhancing the outdoor and recreational experience for camping enthusiasts across the United States. Our company has established a strong reputation for offering high-quality camping gear, recreational vehicles, and exceptional customer service that caters to a diverse clientele. With a commitment to growth, innovation, and community engagement, Camping World aims to be the go-to destination for all camping needs, helping customers create unforgettable outdoor adventures. We pride ourselves on fostering a supportive and inclusive work environment where passion for the outdoors meets professional development and career growth opportunities. Whether you... Show More
Job Requirements
- High school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative
- leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability
- desire to work as an integral member of a team
- strong organizational skills
- ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills including MS Office proficiency
- may lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills including proficiency in MS Office
Job Duties
- First point of contact for customers
- greet and welcome customers
- set tone for a positive customer experience
- check in VIP appointments and direct customers to the appropriate team member(s)
- coordinate front desk activities including answering and directing incoming phone calls
- track incoming sales calls in our CRM
- maintain a strong work ethic with total commitment to success every day
- assist customers with any questions directed to the reception desk
- other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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