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Cross Insurance

Receptionist

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $23.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(K) Plan with Match
Paid Time Off

Job Description

The Cross Family of Agencies, an esteemed insurance provider, warmly welcomes talented professionals to join their dynamic team. Renowned for delivering comprehensive insurance solutions tailored to meet the diverse needs of their clients, Cross Insurance stands as a trusted name in the industry. With a strong commitment to client service and integrity, the agency fosters a supportive and collaborative work environment that empowers employees to thrive and grow.

This position is vital as it represents the face of the agency. The role encompasses a broad range of administrative and customer service duties, including answering phones and welcoming visitors warmly, ... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in an administrative or receptionist role preferred
  • proficiency with Microsoft Office suite
  • strong communication and interpersonal skills
  • ability to manage multiple tasks efficiently
  • positive attitude and willingness to learn
  • ability to maintain composure in a fast-paced environment
  • basic technical aptitude for troubleshooting office equipment

Job Qualifications

  • excellent organizational, interpersonal, written and verbal communication skills
  • positive attitude and willingness to learn new skills
  • positive can-do attitude
  • bilingual (Spanish) helpful but not required
  • appropriate technical knowledge and computer skills
  • comfortable with Microsoft Suite (Word and Excel, Outlook) -PowerPoint a bonus
  • capable of juggling multiple responsibilities while maintaining composure in a fast paced environment
  • a team player who is able to prioritize daily tasks, adapt to changes and anticipate needs

Job Duties

  • receives visitors and callers, determines their needs, checks appointments, and directs visitors to the appropriate person or office with a high degree of accuracy
  • maintains and acts as a point person for agency telephone system
  • sets up new office lines and manages all other phone information
  • distributes daily faxes received via email to the appropriate parties
  • sorts delivered mail daily between departments, scans and attaches mail for commercial lines, distributes personal lines mail to processing team
  • tracks all express mailings, maintains FedEx account
  • orders and prices all agency supplies including office needs, toner, and stationary
  • log service calls on any malfunctioning office equipment, facilities issues
  • troubleshoot postage machinery including replenishment of funds for postage
  • maintains agency lists – adding and removing employees (e.g. company directory, Disaster Calling Tree, outlook contacts, etc.)
  • sets up and breaks down A/V equipment in the conference room for department meetings
  • orders business cards and desk plaques for new hires
  • assist with stamping mail at end of day as needed
  • receives payments from walk-in clients and delivers same to assigned account manager

Restaurants and hotels use OysterLink to hire.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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