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Williams Lea

Receptionist

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $25.00 - $28.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
401k Retirement Plan
Paid Time Off
Life insurance
Paid parental leave
short-term disability
long-term disability
flexible spending accounts
Commuter Benefits
Legal Assistance
Employee assistance program
Employee perks and discounts

Job Description

Williams Lea is a globally recognized business process outsourcing company with a rich history spanning over 200 years. With a skilled workforce of more than 5,200 employees worldwide, Williams Lea specializes in delivering efficient and innovative business solutions within complex and highly regulated industries. The company has continuously evolved by integrating advanced technology with expert knowledge and streamlined processes, empowering organizations to succeed in an increasingly digital and virtual business landscape. Headquartered with numerous offices worldwide, Williams Lea is committed to fostering an inclusive and diverse workplace that provides equal employment opportunities irrespective of race, gender, religion, or any protected... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of two-year receptionist, switchboard or administrative assistant experience
  • Exceptional customer service skills
  • Ability and willingness to learn company operations
  • Ability to work in a fast-paced environment
  • Effective communication skills
  • Attention to detail
  • Intermediate computer skills
  • Ability to prioritize tasks
  • Strong verbal and written communication
  • Self-motivation and multitasking ability

Job Qualifications

  • High school diploma or equivalent
  • Minimum of two-year receptionist, switchboard or administrative assistant experience preferably in a banking, legal or large corporate environment
  • Exceptional customer service skills to effectively greet and communicate with callers and visitors
  • Ability and willingness to learn in-depth knowledge of the company to more efficiently handle calls and greet visitors
  • Ability to work in a fast-paced team environment
  • Ability to effectively and professionally communicate with co-workers and clients
  • Attention to detail with an emphasis on accuracy and quality
  • Intermediate computer skills including Microsoft Word and Excel
  • Ability to prioritize work to balance multiple projects and deadlines
  • Excellent verbal and written communication skills
  • Self-motivated and the ability to multi-task

Job Duties

  • Answer incoming calls received on a multi-line phone system in a cordial, professional and timely manner
  • Transfer calls to appropriate individuals
  • Greet clients and visitors to the office with warmth and professionalism
  • Notify employees of visitor’s arrival when necessary
  • Provide high level services to staff, clients and guests
  • Communicate with manager and client on job or deadline issues
  • Handle additional projects as assigned
  • Handle sensitive and/or confidential documents and information

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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