Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Health & Wellness Program
Paid vacation
Paid holidays
Job Description
The dealership is a reputable automotive sales establishment committed to providing exceptional customer experiences both in-person and over the phone. As a recognized leader in the automotive industry, the dealership prides itself on a friendly atmosphere, professionalism, and a commitment to high-quality customer service. This offers a dynamic environment where employees can grow professionally while contributing to the company’s success and its reputation for delivering outstanding service to every visitor or caller.
The role of Receptionist at the dealership is essential to building a strong first impression for customers and visitors. This full-time position involves greeting customers warmly and profession... Show More
The role of Receptionist at the dealership is essential to building a strong first impression for customers and visitors. This full-time position involves greeting customers warmly and profession... Show More
Job Requirements
- High school diploma or GED
- Basic computer skills
- Excellent communication skills
- Ability to work in a fast-paced environment
- Customer service orientation
- Professional demeanor
- Ability to maintain confidentiality
- Willingness to work as part of a team
- Ability to follow company policies and procedures
Job Qualifications
- No experience required but a plus
- Automotive dealership experience a plus
- Previous retail and/or customer service experience
- Must be customer service oriented
- Friendly with high energy and the willingness to go above and beyond
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
- Must conduct oneself in a professional manner
- Basic computer and Microsoft Office skills
- Strive to respect and facilitate teamwork within all departments
- Professional appearance and work ethic
- Must be a team player with a strong sense of commitment to the customer and team members
- Bilingual a plus
Job Duties
- Answer all incoming calls according to all company policies with exceptional telephone skills
- Greet customers as per the greeting procedure when they arrive at the dealership in a professional manner with enthusiasm to assist every guest
- Direct phone calls to the appropriate parties as necessary
- Take written messages from occupied personnel and notify them as soon as possible regarding pending messages
- Coordinate questions and issues with the appropriate department personnel
- Maintain confidentiality of company and customer information at all times
- Answer service department telephone calls to the people requested and best suited to take the call and take written messages when the needed personnel are not available
- Assist the service staff in contacting customers to inform them that their vehicles have been completed
- Perform other duties as assigned
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Job Qualifications
Experience
No experience required
Job Location
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