Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $29,643.71 - $47,429.94
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Vision Insurance
Employee assistance program
Professional Development
Job Description
PacificSource is a prominent health insurance provider committed to delivering quality, affordable care to its members across the United States. As an established company in the healthcare sector, PacificSource plays a critical role in ensuring that individuals, families, and communities have access to comprehensive health coverage tailored to their needs. The company is dedicated to fostering an inclusive workplace where diversity is embraced, equity is promoted, and every employee's unique talents and strengths are valued. This commitment extends not only to its workforce but also to the communities it serves. PacificSource prides itself on its core values, including integrity, teamwork,... Show More
Job Requirements
- High school diploma or equivalent
- One year of multiline phone experience and/or reception duties preferred
- Typing and 10-key skills required
- Ability to communicate clearly and effectively
- Ability to handle multiple tasks simultaneously
- Knowledge of privacy policies and confidentiality laws
- Ability to stand or sit for extended periods
- Ability to perform repetitive motions such as typing and filing
- Ability to read and comprehend English
- Ability to lift light materials
- Commitment to customer service values
- Adherence to company policies and procedures
- Ability to maintain a professional demeanor
Job Qualifications
- High school diploma or equivalent
- One year of multiline phone experience and/or reception duties preferred
- Typing and 10-key skills required
- Computer skills preferred
- Strong communication skills
- Ability to multitask and prioritize
- Knowledge of customer service principles
- Understanding of confidentiality and HIPAA regulations
- Ability to work collaboratively in a team environment
- Good organizational and planning skills
Job Duties
- Answer incoming calls in a prompt, courteous manner
- Assist callers by quickly determining the caller’s needs and accurately directing calls to the appropriate personnel and/or department
- Communicate efficiently and effectively in obtaining, giving and exchanging information
- Greet and direct visitors
- Assure guests are identified and registered before allowing access to secured sections of the building
- Partner with building maintenance to ensure general office maintenance and cleanliness
- Coordinate office vendors to keep office operating efficiently
- Receive premium payments, prepare receipts, and secure premiums
- Maintain the lobby as a professional first impression of PacificSource
- Assist in developing and maintaining related policies and procedures
- Complete all clerical duties such as address changes, documenting company survey results, preparing packets, and other general clerical duties as assigned
- Maintain office supply inventory and order supplies as needed and/or requested
- Attend to the safety of employees and guests to the extent that does not endanger self or others
- Provide front line communication and relay information in urgent or emergency situations
OysterLink lists restaurant, hotel, and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: