Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule
Job Description
Elevations Clinic is a dedicated healthcare facility specializing in providing comprehensive behavioral health services to the community. They focus on offering compassionate support and therapy to individuals facing mental health challenges. Alongside Elevations Clinic, RISE's Main Office operates as the administrative hub that supports various agency functions and ensures smooth organizational operations. This combined environment fosters a collaborative and professional workspace committed to maintaining confidentiality, efficiency, and client-centered care.
The Dual Role Receptionist position is a unique opportunity to work across both the Elevations Clinic and the RISE Main Office, serving as the front-line representative and administrative backbone.... Show More
The Dual Role Receptionist position is a unique opportunity to work across both the Elevations Clinic and the RISE Main Office, serving as the front-line representative and administrative backbone.... Show More
Job Requirements
- Valid New York State driver's license
- must be able to lift and move objects up to 50 lb
- must be able to use a keyboard and sit for long periods
- high school diploma or equivalent
- minimum of 2 years of relevant reception experience
- ability to maintain confidentiality and professionalism
- strong multitasking skills and attention to detail
Job Qualifications
- High school diploma or equivalent
- minimum of 2 years of experience in a busy reception or front-office environment
- experience in healthcare or behavioral health setting preferred but not required
- prior experience providing administrative support or covering for an office administrative assistant preferred
- excellent verbal and written communication skills
- strong interpersonal and customer service skills
- exceptional organizational skills and attention to detail
- proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and general office software
Job Duties
- Greet clients, visitors, and staff in a professional, courteous, and respectful manner
- answer, screen, and route incoming phone calls
- maintain a clean, organized, and welcoming reception area
- schedule appointments and meetings as requested
- manage high-volume phone and foot traffic while maintaining confidentiality and professionalism
- perform other general front-desk administrative tasks assigned
- assist with client check-in and check-out processes
- coordinate client flow with clinic staff
- follow clinic protocols related to privacy, safety, and HIPAA compliance
- maintain accurate client records
- provide coverage and support for the Main Office Administrative Assistant
- assist the Executive Director and administrative leadership as requested
- organize and support main office meetings and events
- sort and distribute incoming mail
- apply postage to outgoing mail
- manage office equipment
- distribute faxes and assign mailboxes
- prepare receipts for agency receivables and provide weekly reports
- stock kitchen supplies throughout the day
- participate in cross-training for agency billing functions
- assist with basic billing-related administrative tasks
- maintain confidentiality and accuracy with billing information
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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