Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $20.25
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Paid Time Off
Job Description
Living Water Clinic - Clinica Agua Viva is a respected healthcare provider based in Woodlake, California, dedicated to delivering compassionate and high-quality medical services to the community it serves. This clinic focuses on patient-centered care, ensuring that each patient receives personalized attention and treatment in a welcoming and supportive environment. Known for its commitment to cultural competence and accessibility, Living Water Clinic strives to meet the diverse needs of its patients by offering bilingual services and fostering an inclusive atmosphere.
The role of Receptionist at our Lindsay location is pivotal to maintaining the smooth operation and welcoming environment o... Show More
The role of Receptionist at our Lindsay location is pivotal to maintaining the smooth operation and welcoming environment o... Show More
Job Requirements
- High school diploma or equivalent
- one year medical receptionist experience in a healthcare setting
- reliable transportation for multiple clinic sites
- bilingual in English and Spanish
- strong customer service skills
- intermediate to advanced phone skills
- knowledge of basic math and office procedures
- typing speed of at least 45 WPM
- ability to handle confidential information under HIPAA
- adaptable to changing demands
- friendly and professional demeanor
- strong problem-solving skills
- commitment to confidentiality
Job Qualifications
- High school diploma or equivalent
- one year of medical receptionist experience in a comparable healthcare setting
- bilingual in English and Spanish
- strong customer service and interpersonal communication skills
- intermediate to advanced phone skills
- knowledge of basic math, modern office procedures, and computer data entry
- typing speed of at least 45 WPM
- proven ability to handle confidential information under HIPAA standards
- friendly and approachable with a professional demeanor
- strong problem-solving skills
- commitment to delivering exceptional customer service and maintaining patient confidentiality
- proficient in handling phone systems and office equipment
- excellent organizational skills
- ability to multitask and prioritize
- strong verbal and written communication skills
Job Duties
- Perform day-to-day administrative functions including word processing, copying, filing, faxing, answering phones, and data entry
- Provide information to callers and direct them to the appropriate department
- Welcome and greet patients, clients, and visitors, determine the purpose of their visit, and direct them accordingly
- Schedule patient appointments, manage patient flow, and ensure timely service based on established protocols
- Screen patients for updated information and provide necessary details about what to bring to their appointment
- Adhere to safety and security protocols
- maintain confidentiality of restricted areas, keyless entry codes, and computer passwords
- Maintain organized and neat front-desk and waiting areas, office files, and other administrative areas
- Inform patients of any outstanding balances and request payment as needed
- Confirm patient appointments by calling daily and verify methods of payment
- Handle patient complaints with diplomacy, resolve conflicts, and refer issues to designated personnel as required
- Attend department staff and clinical meetings
- Perform other related duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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