Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
income protection
Paid Time Off
Work-life balance
Job Description
StoryPoint is a leading provider of senior living communities, dedicated to enhancing the lives of seniors through compassionate care and exceptional service. Located in Cordova, Tennessee, StoryPoint operates numerous residences designed to foster a welcoming and supportive environment for elderly residents. The company is renowned for its innovative approach to senior care, emphasizing vibrant living and personalized support to ensure each resident experiences dignity, respect, and joy in their daily lives. As an employer, StoryPoint values integrity, teamwork, and the ambition to make a positive impact in the senior living industry. The company offers a comprehensive benefits package including health,... Show More
Job Requirements
- High school diploma or equivalent
- One to three years of related experience and/or training
- Excellent Microsoft Office skills
- Ability to communicate effectively
- Capacity to work independently
- Physical ability to stand for long periods
- Occasional lifting up to 25 pounds
- Ability to handle telephone and computer systems
- Professional appearance and demeanor
Job Qualifications
- High School diploma or equivalent
- Excellent Microsoft Office skills
- One to three years related experience and/or training
- Strong communication skills
- Ability to work independently and maintain professionalism
- Knowledge of customer service best practices
- Basic accounting skills
Job Duties
- Answer all telephone calls and properly transfer calls to the appropriate department
- Daily resident check in
- Answering routine telephone inquiries
- Greet all residents and guests in a courteous and professional manner
- Provide 1440 experience to our senior residents
- Distribute applications to prospective employees
- Refer all prospective residents and families to the Leasing Team
- Sort and deliver all mail, internal messages and packages to residents and staff
- Knowledge of resident apartments, in-house facilities and local information
- Reserve the private dining area for residents and guests
- Collect work orders and information for the maintenance director
- Know emergency call system and emergency procedure (fire, medical, and police)
- Perform all accountabilities in a timely and efficient manner following company policies and procedure
- Work independently in a professional atmosphere
- Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken
- Assist with accounting duties as assigned by Property Administrator
- Dress in a professional manner and wear name tag
- As a receptionist, always maintain a positive attitude which supports team performance and productivity
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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