Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.75
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k
Referral bonuses
Job Description
At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven't found success with traditional treatments. Our mission is to help people take back their lives - and we're looking for team members who care deeply about making that happen. Serenity Healthcare is a forward-thinking healthcare provider specializing in mental health. We combine cutting-edge technology with compassionate care to offer effective treatment options for individuals struggling with mental health challenges. As part of our commitment to excellent patient service, we are hiring a Receptionist (Patient Experience Coordinator) to join our dedicated... Show More
Job Requirements
- High school diploma or GED
- minimum 1 year of customer-facing experience
- strong communication skills
- ability to multitask
- ability to stay calm under pressure
- comfort with email and scheduling systems
- willingness to learn healthcare practices
Job Qualifications
- High school diploma or GED
- 1+ year of customer-facing experience (retail, hospitality, etc.)
- strong communication skills
- ability to multitask and stay calm under pressure
- comfort using email, calendars, and scheduling systems
- willingness to learn healthcare protocols and privacy practices
Job Duties
- Greet every patient with warmth and professionalism
- manage check-in/check-out, verify info, and assist with forms
- answer phones and emails with clarity, kindness, and accuracy
- schedule and confirm appointments
- keep front desk area clean, calm, and welcoming
- use digital tools and office systems efficiently
- support teammates and adapt as needs shift
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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