Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $21.00 - $25.83
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Bilingual differential
Competitive time off plans
Job Description
Pacific Clinics is a prominent healthcare and community service organization dedicated to providing comprehensive and compassionate services to a diverse population. The organization is well-known for its commitment to supporting mental health, education, and social services through innovative programs and community engagement. Pacific Clinics operates with a mission to improve the quality of life for individuals and families by offering culturally competent, accessible, and high-quality care and resources. With a strong focus on collaboration and a client-centered approach, Pacific Clinics is an established leader in the healthcare and service delivery sector within California. The organization fosters an inclusive and supportive... Show More
Job Requirements
- High school or GED
- one year additional work experience or Associate of Arts degree or equivalent from two-year college or technical school
- Minimum one year of office experience or customer service
- Effective English verbal and written communication skills
- Experience with multi-line telephone system preferred
- Ability to compose correspondence and reports correctly
- Bilingual skills preferred
- Excellent customer service, telephone and message taking skills
- Proficient computer skills in Windows environment including Word and Excel
- Valid California driver's license with insurable driving record
Job Qualifications
- High School or GED with one year additional work experience
- Associate of Arts degree or equivalent from two-year college or technical school
- Minimum one year of office experience or customer service required
- Must possess effective English verbal and written communication skills
- Experience working on a multi-line telephone system preferred
- Ability to compose and set up correspondence and reports using correct form and grammar
- Bilingual skills in the appropriate language for the Clinics' clients are highly preferred
- Requires excellent customer service, telephone and message taking skills
- Excellent computer skills and demonstrated ability to work in Windows environment including Word and Excel
- Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy
Job Duties
- Provides reception services
- greets visitors
- ascertains nature of business
- signs-in visitors and directs visitors to appropriate person
- answers/screens phone calls and records accurate phone messages including name, time of call, nature of business and person called upon
- checks program voice mail throughout the day and answers or directs messages to appropriate personnel
- provides assistance and support as needed to visitors completing enrollment forms
- oversees calendaring system and schedules appointments between REI students and staff
- ensures professional business appearance of reception area and personal work space
- orders and maintains department supplies and arranges for equipment maintenance
- tracks expenditures for department supplies
- opens, distributes mail, and makes copies of mail and correspondence for office records
- prepares and maintains staff meeting minutes as needed
- provides backup and assists other departments with projects as needed
- maintains confidentiality in all aspects of student, staff, and faculty information
- interacts with other internal programs, support staff and external sources such as school or community personnel as applicable
- reports to work on time and maintains reliable and regular attendance
- models Pacific Clinics' approach, mission and core values in all communication and correspondence
- communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others
- performs other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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