Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
401k
Paid time to volunteer in your local community
Job Description
Eastvale Smiles Dentistry Dental Group is a well-regarded dental care provider dedicated to delivering exceptional oral health services to its community. Known for its commitment to creating a welcoming and professional environment for both patients and staff, Eastvale Smiles Dentistry emphasizes patient-centered care, combining the latest dental technologies with compassionate service. The dental group prides itself on fostering a supportive and growth-oriented workplace culture where team members can develop their skills alongside experienced professionals. This dedication to excellence and teamwork has positioned Eastvale Smiles Dentistry as a trusted name in dental healthcare within the Eastvale area.
The role of... Show More
The role of... Show More
Job Requirements
- High school diploma or general education degree
- prior course work or on-the-job training in dentistry, insurance, or business preferred
- knowledge of office practices, technology applications and patient insurances
- ability to manage tasks and time effectively
- excellent interpersonal, oral and written communication skills
- ability to handle and maintain confidentiality with patient records
- self-motivated and reliable
- organized and detail-oriented
- able to work in a fast-paced environment
Job Qualifications
- High school diploma or general education degree (GED)
- prior course work or on-the-job training in the fields or dentistry, insurance, or business preferred
- knowledge of office practices, technology applications and patient insurances
- results oriented (energetic self-starter
- sets realistic goals
- meets commitments
- persistent, prioritizes daily to achieve results)
- patient advocate (flexible and adaptive
- empathetic
- passionate
- ethical)
- process focused operator (data driven decision-maker
- detailed
- organized and structured
- comprehensive knowledge of all operational processes
- computer proficient)
- financial acumen (understands profit drivers
- utilizes metrics to manage
- builds the financial understanding of team members and clinicians
- understands local market drivers and competition)
- influencer (active listener/observer of behavior
- creates a win/win need for change)
- self-motivated, reliable individual capable of working independently as well as part of a team
- ability to manage tasks and time effectively without compromising the quality of the work
- excellent interpersonal, oral and written communication skills
- ability to handle and maintain extreme confidentially with patient records
- organized, detail-oriented individual able to work in a fast-paced environment
Job Duties
- Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
- support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
- schedule appointments that result in each healthcare provider having a smooth, productive day
- interact and communicate with patients and guests in the reception area during their wait time
- answer telephones in a timely manner and handle all calls with efficiency and thoroughness
- ensure that all tasks on the front office checklist are completed daily
- post payments to patient accounts in accordance with Company policies
- subject matter expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
- be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
- confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
- ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
- active participant in daily morning huddles, monthly team meetings and any other meetings as required
- thorough understanding of business imperatives and how the role directly impacts metrics
- demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
- becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
- maintains an appropriate professional appearance and demeanor in accordance with company policies
- addresses others professionally and respectfully
- ensures compliance with Company policies, as well as State, Federal and other regulatory bodies
- other duties and responsibilities as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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