Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.75
Work Schedule
Flexible
Benefits
Employee assistance program
wellbeing program
Neurodiversity and caregiver support
Various discounts
Medical Coverage
401k retirement savings plan
Employee stock purchase plan
Job Description
H&R Block is a global leader in tax preparation services, renowned for its commitment to helping people navigate the complexities of tax filing with confidence and ease. Founded with a mission to provide exceptional client support, H&R Block has grown into one of the most trusted names in the financial services industry. The company prides itself on fostering a high-performing, connected culture where every associate feels valued, included, and empowered to make a meaningful difference. With a strong emphasis on innovation, client experience, and sustainable growth through its Block Next transformation plan, H&R Block is continuously evolving to meet the... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible schedule and or in multiple locations
- Customer service experience
- Ability to handle multiple tasks simultaneously
- Effective communication skills
- Basic computer skills
- Friendly and professional demeanor
Job Qualifications
- High school diploma or equivalent
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
- Sales or marketing experience is a plus
Job Duties
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help to ensure all clients needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Perform other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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