Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
employee training
Equal opportunity employer
Job Description
Martin Automotive Group/Glendora Chevrolet is a reputable automotive dealership group known for its commitment to quality service and customer satisfaction. As part of the broader automotive retail industry, this group focuses on providing a comprehensive range of vehicle sales, service, and parts offerings. Glendora Chevrolet, one of its key dealerships, serves a diverse clientele by delivering exceptional automotive solutions and support, positioning itself as a trusted name in the Glendora and surrounding communities.
The Receptionist position at Martin Automotive Group/Glendora Chevrolet is a fundamental role within the Business Office department, reporting directly to the Business Manager or Office Manager. Th... Show More
The Receptionist position at Martin Automotive Group/Glendora Chevrolet is a fundamental role within the Business Office department, reporting directly to the Business Manager or Office Manager. Th... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to three years related experience and/or training
- Ability to communicate orally and in written form effectively with co-workers, potential and current clients
- Ability to read, analyze and interpret written and verbal instructions in English
- Ability to write routine reports and correspondence, including grammatically correct emails and text messages
- Ability to present information effectively and respond to questions from managers, clients, and customers
- Ability to calculate figures and amounts by adding, subtracting, multiplying, and dividing
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Ability to anticipate and solve practical problems or resolve issues
- Excellent keyboarding skills
- Must have the ability to report for work on time
- Must follow directions
- Must interact effectively with co-workers
- Must understand and follow rules and procedures
- Must accept constructive criticism
- Must use all company databases and software according to company-trained processes and procedures
- Must maintain 100% training status on all manufacturer and systems used by the company at all times
Job Qualifications
- High school diploma or general education degree (GED)
- One to three years related experience and/or training
- Ability to communicate orally and in written form effectively with co-workers, potential and current clients
- Ability to read, analyze and interpret written and verbal instructions in English
- Ability to write routine reports and correspondence, including grammatically correct emails and text messages
- Ability to present information effectively and respond to questions from managers, clients, and customers
- Ability to calculate figures and amounts by adding, subtracting, multiplying, and dividing
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Ability to anticipate and solve practical problems or resolve issues
- Excellent keyboarding skills
Job Duties
- Operates a multi-line phone system and screens incoming calls as requested by managers
- Answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly, or operating the dealership paging system to call individuals to the phone
- Minimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding
- Takes detailed messages when calls cannot be completed including caller's name, telephone number, time of call, and information requested, and delivers to appropriate party in a timely manner
- Develops knowledge of basic dealership information to respond to callers with general inquiries
- Scans company documents into scan system as required daily
- Performs other duties as assigned or requested to assure optimum service levels
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Restaurants and hotels use OysterLink to hire.
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