Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Paid parental leave
Life insurance
Job Description
Conviva Senior Primary Care is a dedicated healthcare provider specializing in proactive and preventive care for seniors. As part of CenterWell Senior Primary Care, which operates under the umbrella of Humana Inc., Conviva offers a value-based approach focused not only on physical health but also on the emotional, social, behavioral, and financial aspects that impact patients' overall well-being. CenterWell is recognized as the nation’s largest provider of senior-focused primary care, the fourth largest pharmacy benefit manager, and one of the largest providers of home health services. The organization prides itself on putting patients at the center of healthcare by providing... Show More
Job Requirements
- One year or more of relevant work experience
- Strong customer service background
- Ability to handle multiple tasks efficiently
- Proficient in Microsoft Office
- Good communication skills
- Positive attitude and team-oriented mindset
- Availability to work Monday through Friday, 8:00 am to 5:00 pm
- Willingness to participate in TB screening program
- Commitment to adhere to organizational policies and quality standards
Job Qualifications
- One year or more of experience working in a healthcare setting preferred
- Experience in customer service roles in retail, hospitality, or call centers considered
- Passionate about contributing to patient care improvement
- Excellent customer service and phone etiquette
- Team player with a positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Proficient in Microsoft Office applications including Word, Excel, Outlook, and Access
- Knowledge of value-based care models preferred
- Familiarity with medical terminology preferred
- Experience with Electronic Medical Records (EMR) systems preferred
- Bilingual in English and Spanish preferred
Job Duties
- Receive and correctly route incoming and outgoing telephone calls
- Accommodate visitors promptly, courteously, and accurately
- Operate switchboard or multi-line phone and maintain long distance call logs
- Take and distribute accurate messages
- Greet visitors, determine nature of visit, issue visitor passes, and maintain visitor logs
- Alert appropriate party of visitor arrival or direct visitors to correct office or employee
- Respond to routine inquiries regarding organization’s location, hours, and contact information
- Book meeting rooms, type, organize and distribute mail, and manage courier packages
- Perform basic administrative, clerical, operational, customer support, and computational tasks
- Work under close supervision within established policies and guidelines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink is built for hospitality recruitment.
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