Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Professional development opportunities
Job Description
Martin Automotive Group, specifically Glendora Chevrolet, is a well-established automotive dealership dedicated to providing exceptional customer service and high-quality vehicles. As a prominent player in the automotive retail industry, the company prides itself on fostering a professional and supportive work environment where employees can thrive and grow their careers. Known for its customer-centric approach, Martin Automotive Group emphasizes community engagement, product knowledge, and operational excellence to maintain its reputation as a trusted dealership in the region.
The role of the Receptionist within the Business Office department at Glendora Chevrolet is a vital position that ensures smooth communication and efficient operatio... Show More
The role of the Receptionist within the Business Office department at Glendora Chevrolet is a vital position that ensures smooth communication and efficient operatio... Show More
Job Requirements
- High school diploma or GED
- one to three years related experience and/or training or equivalent combination of education and experience
- ability to communicate in English orally and in writing
- ability to work 5 days a week, 8 to 10 hours per day
- must be able to talk and hear in person and via phone
- must be able to walk and reach with hands and arms
- must be able to sit or stand as needed
- manual dexterity for data entry
- ability to lift up to 10 pounds regularly and occasionally lift 25-30 pounds
- must have good vision including close, distance, color, peripheral vision, depth perception, and ability to adjust focus
- ability to follow instructions and company policies
- punctual and reliable
- able to interact effectively with co-workers
- ability to accept constructive criticism
- must maintain 100% training status on manufacturer and systems
- must use company databases and software properly
- able to attend meetings and training sessions as scheduled
Job Qualifications
- High school diploma or general education degree (GED)
- ability to read, write, and communicate the English language effectively
- ability to communicate orally or in written form effectively with co-workers, potential and current clients
- ability to read, analyze, and interpret written and verbal instructions in English
- ability to write routine reports and correspondence including grammatically correct emails and text messages in English
- ability to effectively present information and respond to questions from managers, clients, and customers in English
- ability to calculate figures and amounts by adding, subtracting, multiplying, and dividing
- ability to define problems, collect data, establish facts, and draw valid conclusions
- ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- experience or training in related duties is preferred
- demonstrated ability to maintain confidentiality
- excellent keyboarding skills
Job Duties
- Operates a multi-line phone system and screens incoming calls as requested by managers
- answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly, or operating the dealership paging system to call individuals to the phone
- minimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding
- takes detailed messages when call cannot be completed including caller's name, telephone number, time of call, and information requested, and delivers to appropriate party in a timely manner
- develops knowledge of basic dealership information in order to respond to callers who have general inquiries
- scans company documents into scan system as required daily
- performs general office duties such as typing, operating office machines, and sorting mail
- protects organization's values by keeping customer information confidential
- attends meetings and training sessions as scheduled
- follows policies and procedures as set forth in Employee Handbook
- reports for work on time, follows directions, interacts effectively with co-workers, understands and follows rules and procedures, and accepts constructive criticism
- uses all company databases and software according to company trained process and procedures
- maintains a 100% training status on all manufacturer and systems used by the company at all times
- performs other duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink focuses on restaurant and hospitality jobs.
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