Job Overview
Benefits
Medical
Dental
401k
Life insurance
short term disability
long term disability
Paid vacation
Paid holidays
Onsite medical clinic
Free security system
Free UPS shipping
Job Description
The hiring organization is a professional and customer-oriented company that values efficient communication and a supportive work environment. This establishment takes pride in providing excellent service to its customers, with a focus on maintaining confidentiality, accuracy, and cooperation among team members. The company fosters a culture of teamwork and continuous improvement, emphasizing the importance of adherence to policies, procedures, and standards to ensure operational excellence. Employees enjoy access to an onsite medical clinic accommodating not only themselves but also their spouses and family members living at home who are 18 years old and under. Additional benefits include comprehensive health offerings,... Show More
Job Requirements
- High school diploma or equivalent
- Ability to multitask efficiently in a fast-paced environment
- Strong oral and written communication skills
- Professional attitude with respect for confidentiality
- Basic proficiency in Microsoft Office applications preferred
- Punctuality and reliability
- Willingness to collaborate and accept feedback
- Previous experience in a customer service or administrative role preferred
Job Qualifications
- High school education or equivalent preferred
- Ability to multitask and manage priorities in a fast-paced environment
- Strong customer service and communication skills
- Professional demeanor with a focus on accuracy and confidentiality
- Experience with Microsoft Office, Word, and Excel preferred
- Be punctual, have a good work attitude, and work cooperatively with others in the department and company
- Accept and benefit from constructive criticism
- Any other relevant, equivalent combination of training and experience
Job Duties
- Manage all incoming telephone calls, striving to answer by the third ring when possible
- Route calls accurately, take detailed messages, and locate employees using internal tools or mobile devices as needed
- Greet and direct visitors in a professional and welcoming manner, ensuring their comfort and addressing their needs while in the reception area
- Provide excellent customer service to customers and visitors both in person and via telephone
- Deliver interoffice mail and process outgoing mail, including preparation and distribution
- Monitor and control departmental postage usage
- Prepare and distribute weekly mailings to Regional Sales Managers
- Adhere to company policies and procedures, while continuously identifying opportunities to improve efficiency, reduce cycle time, and eliminate waste
- Observe and comply with Data Classification Standard to ensure proper handling of confidential information
- Perform related duties as assigned, including providing coverage for other departments when directed by a supervisor
- Train or assist coworkers on job-related responsibilities as needed
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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