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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $21.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Prescription coverage
Dental Insurance
Vision care
Health savings account
Flexible spending account
critical illness insurance
Cancer Insurance
accident insurance
Hospital Indemnity coverage
short-term disability insurance
long-term disability insurance
term life insurance
accidental death and dismemberment insurance
401(k) retirement savings plan
Paid Time Off
Group auto insurance
Homeowners insurance
Job Description
Advocare, LLC is a distinguished physician-owned partnership that unites leading pediatricians, family practitioners, and specialists across New Jersey, Pennsylvania, and Delaware. Recognized for its commitment to delivering exceptional healthcare service, Advocare operates within a dynamic and forward-thinking clinical environment dedicated to patient wellbeing and exemplary patient care. This company fosters a professional yet welcoming atmosphere conducive to both patients and staff, blending the warmth of personalized care with the efficiency of modern healthcare practices. Advocare's reputation as a collaborative and innovative medical group makes it a prominent choice for healthcare professionals committed to excellence and compassionate service.
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Job Requirements
- High school diploma or equivalent required
- Previous front desk or medical office experience preferred
- Familiarity with electronic medical records (EMR) is a plus
Job Qualifications
- Excellent customer service and communication skills
- Ability to maintain professionalism, confidentiality, and diplomacy
- Strong interpersonal skills with the ability to work with diverse individuals
- Detail-oriented with strong follow-up and multitasking capabilities
- Adaptable and flexible in a fast-paced, ever-changing environment
- Proficient in Microsoft Office
- Familiarity with electronic medical records is a plus
Job Duties
- Answer incoming calls on a multi-line telephone system with professionalism and efficiency
- Schedule and confirm patient appointments
- Transfer calls and take accurate messages according to office procedures
- Greet patients and visitors and notify the appropriate team member of their arrival
- Collect and post co-pays and communicate outstanding balances
- Check patients out and follow proper check-out protocols
- Notify providers of cancellations or scheduling issues
- Type correspondence and office memos as directed
- Transcribe visit details into medical reports
- Prepare charts, gather necessary paperwork, and print daily appointment schedules
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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