Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Woodlands Country Club, located in The Woodlands, Texas, is home to the prestigious Palmer Course, a distinguished golfing venue that prides itself on delivering exceptional service and memorable experiences to its members and guests. As part of the Arcis Golf family, one of the leading operators of golf and country clubs across the United States, The Woodlands Country Club exemplifies a commitment to excellence, community, and hospitality. Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for team members, members, and guests alike. With a culture that emphasizes inclusivity, respect, and gratitude, Arcis Golf fosters... Show More
Job Requirements
- 18 years or older
- high school diploma or equivalent
- ability to stand, sit, and move throughout the club during shifts
- flexibility to work weekends, holidays, and special events as needed
- commitment to teamwork, professionalism, and a positive workplace culture
Job Qualifications
- Exceptional customer service and interpersonal communication skills
- 18 years or older
- high school diploma or equivalent
- strong verbal and written communication abilities
- computer proficiency and comfort using reservation systems, email, and office software
- ability to multitask, prioritize, and remain composed in a fast-paced environment
- professional appearance and demeanor reflective of a private club setting
- prior experience in hospitality, concierge, reception, or member services
- higher education is preferred
- experience working in a private club, hotel, resort, or luxury service environment
- strong organizational skills and attention to detail
- a proactive mindset with a passion for service excellence
Job Duties
- Greet members and guests with professionalism, warmth, and genuine hospitality
- serve as the first point of contact aiding information and offering concierge-style service
- anticipate member needs and respond promptly to requests, questions, and concerns
- uphold the club’s service standards and contribute to a welcoming, refined atmosphere
- respond to, screen, and direct incoming phone calls and messages with clarity and courtesy
- manage reservations, appointments, and general inquiries accurately and efficiently
- handle incoming and outgoing mail, packages, and deliveries
- maintain a clean, organized, and professional reception and workspace
- support departmental operations through administrative tasks and special assignments as required
- accommodate other duties and tasks when needed
- act as a liaison between members, management, and internal departments
- communicate clearly and professionally in person, over the phone, and via email
- assist members with the internal club’s mobile device app
- aid in facilitating member experience social calendar amongst members and keeping them informed with daily club within a club activities and events
- assist in coordinating member activities, events, and daily club operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
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