BERGSTROM AUTO

Receptionist

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
Life insurance
Paid Time Off
401(k) Plan
Paid holidays
Wellness Program
Employee assistance program
Employee Referral Program

Job Description

Bergstrom Automotive is Wisconsin's largest and most award-winning automotive group, established in 1982 in Neenah, Wisconsin. With a robust team of over 2,300 members spread across 40 dealerships representing 36 different automotive brands in locations such as Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, Bergstrom Automotive prides itself on delivering exceptional guest experiences every single day. Recognized repeatedly by Automotive News as the top dealership group to work for in Wisconsin and among the best in the United States, Bergstrom also boasts accolades from Glassdoor's "Best Places to Work" award along with honors from the Better Business... Show More

Job Requirements

  • Previous experience as a receptionist, front desk agent, or in a guest service role is preferred
  • Excellent verbal and written communication skills
  • Strong attention to detail and multitasking abilities
  • Proficiency with Microsoft Office Suite
  • Ability to learn new software and phone systems quickly
  • Positive attitude and strong guest service orientation

Job Qualifications

  • Previous experience as a receptionist, front desk agent, or in a guest service role is preferred
  • Excellent verbal and written communication skills with a friendly and professional demeanor
  • Strong attention to detail and the ability to multitask in a fast-paced environment
  • Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems
  • A passion for providing outstanding guest service and maintaining a positive attitude

Job Duties

  • Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member
  • Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed
  • Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed
  • Maintain a clean and welcoming front desk and waiting area
  • Offer guests refreshments and ensure they are comfortable while they wait
  • Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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