Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
income protection
Paid Time Off
Work-life balance
Job Description
StoryPoint Germantown is part of StoryPoint, a prominent company specializing in senior living communities across the United States. The organization is known for its commitment to providing exceptional assisted living and memory care services while fostering a warm, supportive environment for residents. Located at 6300 Briarcrest Avenue in Memphis, Tennessee, StoryPoint Germantown is a modern senior living community that offers comprehensive care and amenities designed to enhance the quality of life for its residents. The community focuses on personalized care plans, engagement through social and recreational activities, and a compassionate team culture that prioritizes the dignity and independence of seniors.... Show More
Job Requirements
- High school diploma
- One to three years related experience and/or training
- Excellent Microsoft Office skills
- Ability to communicate effectively
- Ability to stand for long periods
- Ability to lift and/or move up to 25 pounds
- Willingness to work Monday to Friday 8am-4pm
- Professional appearance and positive attitude
- Ability to work independently and as part of a team
Job Qualifications
- High school diploma
- One to three years related experience and/or training
- Excellent Microsoft Office skills
- Strong communication skills
- Ability to multitask and manage time efficiently
- Professional demeanor and appearance
- Experience in customer service or senior living environment preferred
Job Duties
- Answer all telephone calls and properly transfer calls to the appropriate department
- Daily resident check in
- Answering routine telephone inquiries
- Greet all residents and guests in a courteous and professional manner
- Provide 1440 experience to our senior residents
- Distribute applications to prospective employees
- Refer all prospective residents and families to the Leasing Team
- Sort and deliver all mail, internal messages and packages to residents and staff
- Knowledge of resident apartments, in-house facilities and local information
- Reserve the private dining area for residents and guests
- Collect work orders and information for the maintenance director
- Know emergency call system and emergency procedure (fire, medical, and police)
- Perform all accountabilities in a timely and efficient manner following company policies and procedure
- Work independently in a professional atmosphere
- Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken
- Assist with accounting duties as assigned by Property Administrator
- Dress in a professional manner and wear name tag
- As a receptionist, always maintain a positive attitude which supports team performance and productivity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality employers and applicants.
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