H&R Block Waconia

Receptionist

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.50
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Work Schedule

Flexible
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Benefits

Employee assistance program
wellbeing program
Neurodiversity and caregiver support
Various discounts
Medical Coverage
401k retirement savings plan
Employee stock purchase plan

Job Description

H&R Block is a renowned company dedicated to helping people by providing expert tax preparation and financial guidance services. With a strong commitment to empowering clients, associates, and communities, H&R Block operates as a leading tax services company that prioritizes a culture of connection, inclusion, and continuous improvement. The company is focused on innovation and sustainable growth through a comprehensive transformation initiative known as Block Next, which aims to enhance client experience and elevate business operations and leadership within the industry.

Established with the core philosophy that people helping people is powerful, H&R Block creates an environment where e... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

Job Qualifications

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office
  • Sales and marketing experience

Job Duties

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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