Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee assistance program
flexible scheduling
wellness programs
Job Description
SUN Behavioral Health is a renowned healthcare institution dedicated to providing exemplary behavioral health services. The organization is recognized for its commitment to quality patient care, safety, and fostering a healing environment for individuals facing mental health challenges. As a leading facility in the behavioral health sector, SUN Behavioral Health integrates compassionate care with advanced clinical practices, supported by a team of skilled healthcare professionals dedicated to improving lives and promoting wellness within the community. The institution emphasizes a culture of respect, professionalism, and integrity while adhering strictly to privacy laws such as HIPAA and maintaining the highest standards of... Show More
Job Requirements
- High school diploma or GED
- Previous experience in a customer service or clerical role
- CPR and CPI certifications obtained in orientation
- Ability to answer phone calls promptly within 2-3 rings
- Knowledge of facility departments and services
- Ability to make clear announcements over PA system
- Capability to update and maintain computer databases
- Commitment to safety and confidentiality
- Strong teamwork and communication skills
Job Qualifications
- High school diploma or GED
- Obtained CPR and CPI certifications
- Previous experience in a customer service or clerical role
- Effective communication skills
- Ability to operate electronic switchboard equipment
- Knowledge of emergency codes
- Professional demeanor and customer service orientation
Job Duties
- Operates an electronic switchboard to route incoming calls and to place outgoing calls
- Able to place long distance calls and conference calls as needed
- Provides directory information to internal and external inquirers
- Maintains current listing of all facility telephone numbers and extensions
- Updates the computer database as needed
- Maintains current list of all cell phone numbers
- makes additions or changes as needed
- Maintains a daily list of all facility staff on-call, including home phone numbers and beeper numbers readily available
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
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