Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.50
Work Schedule
Standard Hours
Weekend Shifts
Benefits
My Healthcare
Annual allowance
Wagestream
28 days holiday
Sick pay scheme
Long service rewards
free meal on every shift
Interest-free travel loan
Bupa pension plans
Parental leave
Menopause plan
Discounts at gyms and fitness facilities
Job Description
Pebble Mill Care Home, located at 2 Mill Pool Way, Birmingham B5 7EG, is a reputable care facility operating under the renowned Bupa brand. Bupa is a global health and care organization dedicated to supporting individuals when they need it most. With a Care Quality Commission (CQC) rating of Good and an impressive Carehome.co.uk rating of 9.6 out of 10, Pebble Mill Care Home has established itself as a trustworthy provider of person-centred care. The home aims to promote independence and honour the choices of its residents, helping them live their best lives in a supportive and compassionate environment.Show More
Job Requirements
- Experience working as a receptionist
- Ability to provide excellent customer service
- Friendly and approachable attitude
- Strong organisational skills
- Ability to manage enquiries effectively
- Ability to work weekends
- Caring and empathetic nature
Job Qualifications
- Previous experience as a receptionist
- Experience in providing excellent customer service
- Friendly manner both face to face and over the phone
- Approachable and organised
- Ability to build strong relationships with residents, their families, and internal teams
- Dedicated and efficient with the ability to handle a varied workload
Job Duties
- Acting as the first point of contact for all visitors to the home
- Taking responsibility for managing new enquiries
- Providing advice and support both face to face and over the phone
- Conducting show-arounds within the care home
- Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
- Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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