Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.50
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Life insurance
Job Description
Our hiring establishment is a welcoming and community-focused residential living facility dedicated to providing exceptional service and comfort to its residents. We pride ourselves on fostering a friendly and professional environment where visitors, residents, and staff feel valued and cared for. As a resident-centered community, we emphasize the importance of clear communication, hospitality, and attentiveness to meet the diverse needs of those we serve. Located in a thriving neighborhood, our facility offers a range of services aimed at enhancing the quality of life for our residents including transportation, hairdressing, and social engagement, supported by a committed team of professionals who... Show More
Job Requirements
- High school diploma or equivalent
- previous experience as a receptionist or in customer service
- strong communication skills
- ability to handle multiple tasks simultaneously
- knowledge of telephone etiquette
- proficiency in basic office software and equipment
- able to maintain a clean and organized workspace
- friendly and professional demeanor
- ability to provide exceptional customer service
Job Qualifications
- High school diploma or equivalent
- previous experience in a receptionist or customer service role preferred
- excellent communication and interpersonal skills
- ability to multitask and handle phone calls efficiently
- proficiency with standard office equipment and software
- strong organizational skills
- ability to work effectively as part of a team
- familiarity with the residential community or healthcare industry is a plus
Job Duties
- Possess and maintain knowledge of the community its benefits services provided the residents and employees
- answer incoming calls in a warm pleasant and professional manner
- respond to all calls following proper telephone etiquette and taking detailed messages when appropriate
- ensure that messages are relayed promptly to the intended person
- greet all visitors residents family members and employees in a warm and helpful manner
- ensure that the reception areas are clean neat and inviting
- offer refreshments to visitors and make them feel warm and comfortable
- coordinate appointments for residents requesting transportation or hairdressing services
- collect residents mail and prepare it for distribution
- provide other assistance with resident services as requested by the Business Office Manager
- receive and send packages for the Executive Director or other departments as requested by the Business Office Manager
- assist the Community Relations Director in handling inquiries and tours as necessary
- assist the Community Relations Director in preparing for new residents move-in as requested
- assemble residence brochure packets and mail as requested
- distribute mail to the residents Executive Director and other departments daily
- assist the executive director and or other departments with additional administrative duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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