Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $355,724.52 - $569,159.28
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
PacificSource is a respected healthcare company dedicated to providing access to quality and affordable care to its members. As an organization, PacificSource places a strong emphasis on diversity, equity, and inclusivity, creating a workplace that values and respects individual differences. The company fosters an environment where creativity, innovation, and excellence are encouraged. With a commitment to social justice and community involvement, PacificSource not only serves the healthcare needs of its members but also actively works to improve healthcare systems and inclusion within the industry. They are an equal opportunity employer that ensures all qualified applicants receive consideration regardless of veteran... Show More
Job Requirements
- High school diploma or equivalent
- one year of multiline phone experience and/or reception duties preferred
- typing skills
- 10-key required
- strong communication skills
- customer service orientation
- organizational skills
- ability to multitask in a fast-paced office environment
- adherence to privacy policies and HIPAA regulations
- ability to maintain professionalism and courtesy
- ability to work inside a general office setting
- commitment to teamwork and collaboration
Job Qualifications
- High school diploma or equivalent
- one year of multiline phone experience and/or reception duties preferred
- typing skills
- 10-key required
- computer skills preferred
Job Duties
- Answer incoming calls in a prompt, courteous manner
- assist callers by quickly determining the caller's needs and accurately directing calls to the appropriate personnel and/or department
- communicate efficiently and effectively in obtaining, giving and exchanging information
- greet and direct visitors
- assure guests are identified and registered before allowing access to secured sections of the building
- partner with building maintenance to ensure general office maintenance and cleanliness
- coordinate office vendors to keep office operating efficiently
- receive premium payments, prepare receipts, and secure premiums
- maintain the lobby as a professional first impression of PacificSource
- assist in developing and maintaining related policies and procedures
- complete all clerical duties such as address changes, documenting company survey results, preparing packets, and other general clerical duties as assigned
- maintain office supply inventory and order supplies as needed and/or requested
- attend to the safety of employees and guests to the extent that does not endanger self or others
- provide front line communication and relay information in urgent or emergency situations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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