VCA Animal Hospital

Receptionist

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.50 - $20.50
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401(k)
Employee Discounts

Job Description

Our company is a dynamic and employee-focused organization committed to delivering exceptional customer service experiences. We pride ourselves on fostering a supportive workplace where associates are valued and provided with opportunities for growth and development. As a leader in our industry, we strive to maintain a positive work environment that not only meets but exceeds the expectations of our employees and clients.\n\nWe are currently seeking a Customer Service Representative (CSR) to join our dedicated team. This role is essential in ensuring customers receive timely, efficient, and courteous service. The CSR will act as the primary point of contact for customers,... Show More

Job Requirements

  • high school diploma or equivalent
  • previous customer service experience preferred
  • strong communication skills
  • availability to work flexible hours
  • basic computer literacy
  • ability to manage time efficiently
  • customer-focused attitude

Job Qualifications

  • high school diploma or equivalent
  • excellent communication skills, both verbal and written
  • previous experience in customer service preferred
  • ability to handle multiple tasks in a fast-paced environment
  • proficiency with computer systems and customer management software
  • strong problem-solving skills
  • ability to work well both independently and as part of a team

Job Duties

  • respond to customer inquiries in a timely and professional manner
  • resolve customer complaints and issues efficiently
  • provide accurate information about products and services
  • document customer interactions and transactions
  • collaborate with other departments to ensure customer satisfaction
  • maintain up-to-date knowledge of company policies and procedures
  • assist with order processing and follow-up

Job Qualifications

Experience

No experience required

Job Location

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