Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $28.14
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee assistance program

Job Description

Beth Israel Lahey Health Specialty Care, located in Lynn, MA, is a leading healthcare network committed to delivering exceptional care to its community. As part of the renowned Beth Israel Lahey Health system, this specialty care division operates with a strong foundation of compassion, innovation, and excellence. The organization prides itself on a collaborative environment where healthcare professionals work together to improve patient outcomes and enrich the lives of those they serve. With over 35,000 dedicated individuals including nurses, doctors, technicians, therapists, and researchers, Beth Israel Lahey Health Specialty Care represents a robust team focused on advancing health and wellness... Show More

Job Requirements

  • high school degree or GED
  • at least 1 year experience in a high-volume customer service environment
  • proficiency in computer applications
  • excellent verbal and written communication skills
  • ability to manage multiple tasks efficiently
  • bilingual in Spanish
  • must be vaccinated against influenza as employment condition

Job Qualifications

  • high school degree or GED
  • a minimum of 1 year experience in a high-volume customer service-related position
  • strong customer service skills
  • strong PC skills
  • effective written and verbal communication skills
  • ability to multitask
  • bilingual in Spanish

Job Duties

  • performing phone interactions
  • registering patients
  • scheduling appointments
  • collecting co-pays and assisting with billing inquiries
  • making appointment confirmation calls
  • ensuring a positive patient experience
  • maintaining accurate patient records

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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