Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee assistance program
Job Description
Milner Inc. is a vibrant and innovative company committed to delivering top-tier business technology solutions. Established as a leader in the technology sector, Milner Inc. focuses on creating value for its clients through cutting-edge products and services. The company is highly dedicated to fostering diversity and inclusion within the workplace, creating an environment where all employees feel valued and empowered to contribute meaningfully. Milner Inc. also takes pride in its commitment to giving back to the community, ensuring a positive social impact through various initiatives. Their investment in employee growth and development underscores their belief in nurturing talent to keep... Show More
Job Requirements
- High school diploma or equivalent required
- minimum of 1 to 2 years of receptionist or office experience preferred
- excellent customer service and interpersonal skills
- strong verbal and written communication skills
- proficiency in Microsoft Office Suite and office equipment
- ability to multitask and work in a fast-paced environment
- strong attention to detail and problem-solving skills
Job Qualifications
- High school diploma or equivalent
- excellent customer service and interpersonal skills
- strong verbal and written communication skills
- proficiency in Microsoft Office Suite and office equipment
- ability to multitask and work in a fast-paced environment
- strong attention to detail and problem-solving skills
Job Duties
- Answer and route incoming customer care calls promptly and professionally
- serve as the primary point of contact for all incoming phone inquiries
- monitor and manage the customer care mailbox and respond to emails promptly
- greet visitors courteously and direct them to the appropriate person or office
- act as an overflow call center agent during high-volume periods
- maintain accurate records of calls, messages, and visitor traffic
- perform additional administrative duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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