Job Overview
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
On-call
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
prescription benefits
Paid Time Off
401(k) savings with employer match
short-term disability
long-term disability
Life insurance
Job Description
Belmont Village Senior Living is a distinguished operator of luxury senior living communities in the United States and Mexico City, Mexico. With a commitment to delivering exceptional care and hospitality, Belmont Village Senior Living fosters an environment where seniors can thrive as they age, supported by diverse and dedicated teams. The company stands out for its servant leadership approach, encouraging team members who are hands-on, adaptable, and passionate about serving the elderly community. Belmont Village values a culture built on trust, respect, teamwork, dignity, integrity, ownership, and continuous learning, which is reflected in the quality of service and care provided... Show More
Job Requirements
- High school diploma or equivalent
- proven experience with a multi-line phone system with demonstrated professional phone etiquette
- demonstrated proficiency utilizing software applications to perform job-related tasks
- must be able to communicate clearly in verbal and written English
- demonstrates initiative with advanced critical thinking skills
- proven administrative and organizational skill set
- professional, pleasant and team oriented attitude
- consistent and reliable attendance is essential
Job Qualifications
- High school diploma or equivalent
- proven experience with a multi-line phone system with demonstrated professional phone etiquette
- demonstrated proficiency utilizing software applications to perform job-related tasks
- must be able to communicate clearly in verbal and written English
- demonstrates initiative with advanced critical thinking skills
- proven administrative and organizational skill set
- professional, pleasant and team-oriented attitude
- consistent and reliable attendance
Job Duties
- Greet residents, visitors and staff warmly
- manage and direct incoming phone calls efficiently and professionally
- address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- log and coordinate distribution of packages as appropriate
- collaborate with various departments to promote effective communication
- monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- assist the Concierge with maintaining the resident transportation schedule and managing event RSVPs and guest meal reservations
- maintain an organized workspace to promote efficiency and preserve first appearance impressions
- make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Job Location
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