Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.81
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule
Job Description
The Millennium Group (TMG) is an award-winning business process outsourcing firm that specializes in providing comprehensive print, mail, document scanning, reception, and related office support services. With over 30 years of industry experience, TMG has established itself as a trusted partner for Fortune 500 companies, professional service firms, and institutions of higher education across the United States. Employing a dedicated team of more than 1,500 associates nationwide, TMG is committed to delivering high-quality, reliable services that help organizations streamline their operations and enhance customer satisfaction. As a growing company known for its excellence and customer-centric approach, TMG is the ideal... Show More
Job Requirements
- High school diploma or GED equivalent
- 1-3 years of experience with Microsoft Office software
- Experience as a receptionist in a corporate environment desired
- Strong verbal communication skills
- Friendly and clear speaking voice
- Ability to handle confidential information
- Professional appearance and demeanor
- Ability to work well in a team
- Strong customer service skills
- Able to remain calm under pressure
- Problem-solving skills
- Flexibility to adapt to changing environments
Job Qualifications
- High school diploma or GED equivalent
- Experience as a receptionist in a corporate environment desired
- 1-3 years of experience with Microsoft Office software (Word, Excel, Outlook)
- Strong work ethic
- diplomatic
- team and service oriented
- builds strong working relationships
- Exhibits superior verbal communication and phone skills
- Exhibits exceptional customer service skills
- Consistently demonstrates professional demeanor, appearance and attitude
- Proven ability to remain calm under pressure
- resilient
- Sound judgment and problem-solving ability
- Able to appropriately handle confidential and highly sensitive material
- Demonstrated ability to be flexible and adapt to an ever-changing work environment
- Assertive and resourceful
- motivated
- willing to ask questions and take initiative without direction
Job Duties
- Answer all incoming calls within 3 rings and accurately forward to the correct extension
- Process and approve requests for conference rooms, resolve booking conflicts and ensure meeting requirements are met as requested
- Welcome and screen visitors and guests in a timely fashion by contacting their host for escort
- Issue a building pass as needed
- Sign for courier deliveries and notify hosts of the arrival of catering orders
- Issue new employee badges and replace lost or stolen badges
- Create new work orders in company system as requested
- Close work orders upon verifying work is complete
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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