Bupa Corporate

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $19.50
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

healthcare
Annual allowance
Early wage access
holiday leave
Sick pay scheme
Long service rewards
Free Meals
Travel loan
pension plans
Parental leave
Menopause plan
Gym discounts

Job Description

Pebble Mill Care Home, located at 2 Mill Pool Way, Birmingham B5 7EG, is a well-regarded care establishment rated Good by the Care Quality Commission (CQC) and achieving a high satisfaction score of 9.6 out of 10 on Carehome.co.uk. As part of Bupa, a global healthcare leader, Pebble Mill Care Home is committed to delivering exceptional person-centred care, supporting independence, and honoring the choices of its residents to help them live their best lives. The care home embodies Bupa's mission of making health happen through a compassionate, respectful, and supportive environment.

This permanent role of Receptionist at Pebble M... Show More

Job Requirements

  • Previous experience in a receptionist role
  • strong communication skills
  • ability to manage a varied workload
  • organisational skills
  • caring and compassionate nature
  • availability to work weekends
  • good interpersonal skills

Job Qualifications

  • Experience as a receptionist
  • excellent customer service skills
  • friendly manner both face to face and over the phone
  • approachable and organised
  • ability to build strong relationships with residents, their families and internal teams
  • caring attitude underpinning all duties

Job Duties

  • Acting as the first point of contact for all visitors to the home
  • taking responsibility for managing new enquiries
  • providing advice and support both face to face and over the phone
  • conducting show-arounds within the care home
  • supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
  • dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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