Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career advancement opportunities
Team-oriented environment
Job Description
Great Clips is a leading hair salon franchise known for its commitment to providing excellent customer experiences through a team-oriented approach. With numerous locations nationwide, Great Clips emphasizes a welcoming atmosphere that ensures every customer feels valued from the moment they check in until their service concludes. The company fosters a culture of respect, trust, and support, embodying the values of a family-like environment. This culture not only drives employee satisfaction but also results in outstanding customer loyalty, creating a vibrant and inclusive workplace.
The RICHARD LYNN company, managing Great Clips salons, operates with a philosophy that when people w... Show More
The RICHARD LYNN company, managing Great Clips salons, operates with a philosophy that when people w... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience preferred
- ability to communicate clearly
- strong multitasking ability
- availability to work flexible hours including peak times
- commitment to outstanding customer service
- proficiency with basic computer applications
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or receptionist role preferred
- strong communication skills
- ability to multitask in a fast-paced environment
- basic knowledge of retail products beneficial
- proficiency in handling transactions
- ability to work flexible hours including evenings and weekends
- friendly and approachable demeanor with excellent interpersonal skills
Job Duties
- Warmly greet customers
- communicate and educate the customer on Great Clips processes including Online Check-in and the Wait Time Monitor
- process transactions and issue receipts
- have general knowledge of retail products and the ability to make recommendations
- manage the flow of customers between check in and service
- maintain cleanliness and sanitation of the front desk and lobby area
- manage answering phone
- inform customers about services
- update customer records with contact information
- assist stylists in maintaining salon cleanliness and sanitation
- commit to work a flexible schedule including peak times
- dedicate to great customer service
- work efficiently and effectively resolve customer issues
Job Qualifications
Experience
No experience required
Job Location
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