Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.75 - $22.25
Work Schedule
Standard Hours
On-call
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
retirement savings plan
Paid Time Off
Life insurance
Disability insurance
Job Description
Cushman & Wakefield is a leading global real estate services firm providing expert advice and integrated solutions to real estate owners, investors, and occupiers worldwide. With a rich history spanning over a century, Cushman & Wakefield has consistently demonstrated excellence in property management, brokerage, consulting, and workplace services. The company is renowned for its commitment to sustainability, innovation, and creating exceptional experiences in the built environment. It operates in more than 60 countries, helping clients maximize the value of their real estate portfolios through tailored strategies and expert execution.
As a receptionist at Cushman & Wakefield, you will... Show More
As a receptionist at Cushman & Wakefield, you will... Show More
Job Requirements
- High school diploma or GED required
- minimum 2 years of office administration, reception, or hospitality experience
- ability to interact professionally with employees, senior leadership, and external guests
- proven ability to follow directions and company policies
- strong written and verbal communication skills
- ability to lift up to 40 pounds for event setup or office logistics
- ability to prioritize and manage multiple tasks simultaneously
- flexible, energetic, and service-oriented mindset
- must be able to sit, stand, or walk for extended periods
- frequent reaching, bending, and movement between buildings or outdoor areas
- regular use of office equipment including phones, computers, scanners, and copy machines
- standard business hours coverage required, may be required to work extended hours, weekends, or respond to after-hours building-related activity
- must be available for emergency callbacks or priority situations as needed
Job Qualifications
- College degree preferred or equivalent experience in hospitality, administration, or workplace services
- experience supporting executives and VIPs preferred
- prior experience in a fast-paced, client-facing environment strongly preferred
- familiarity with visitor management systems, Microsoft Office Suite, and workplace communication platforms
- knowledge of building layouts, meeting room configurations, and key personnel
- ability to read and follow detailed instructions and standard operating procedures
- communication proficiency oral and written
- customer focus and emotional intelligence
- team orientation and collaboration
- multi-tasking and organizational skills
- initiative and problem solving
- professionalism and discretion
- attention to detail
- adaptability and composure in high-visibility environments
Job Duties
- Warmly greet and direct all visitors, ensuring a welcoming and professional experience from arrival to departure
- maintain a polished and organized front desk and lobby environment, ensuring cleanliness, order, and adherence to safety standards
- provide accurate information and wayfinding support
- escort guests when appropriate
- ensure all individuals entering the building are properly badged and authorized
- issue and track temporary badges using visitor management systems
- support badging processes for new hires, contractors, and employees
- answer and route incoming calls professionally, using standard scripts and escalation protocols
- monitor general inboxes or communication platforms to ensure timely responses
- ensure lobby monitors display relevant content such as meetings, events, birthdays, work anniversaries
- collaborate with Workplace Experience leadership on hospitality programming and initiatives
- proactively identify and report maintenance or service needs to ensure a high-quality front-of-house experience
- receive and triage incoming USPS mail and packages
- coordinate courier services
- maintain awareness of Lost & Found and luggage management policies
- support tracking and return processes
- perform general office duties including data entry, inventory checks, document prep, and logistics support
- facilitate office tours and assist internal clients with logistics needs
- serve as a cultural ambassador for the workplace, ensuring every interaction reflects the organization's values of professionalism
- support executives and VIPs with meeting setup, catering, and supply coordination
- collaborate with Security to monitor front-of-house spaces and report concerns
- perform opening and closing tasks, stock supplies, and complete requests with initiative
- assist with special projects as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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